“Costumer service is top notch, ready to help and stay into your budget. After receiving my furniture, when I took my bench out of the box, I noticed that a screw was stuck in the side of the box and ripped my bench. I informed the store which they means a form to the manufacturer. After several weeks I called back and the store replied that it’s have to deal with the manufacturer myself and that it was out of their hands. I never received anymore info news after that. Finally, after many months (October to January) I received a brand new bench at the store. I suppose since it's a manufacturer from Quebec and every piece is handmade, it makes sense that it took so long. I am pleased that the store kept its great reputation. Thank you. (just make sure to inspect your merchandise)”
Computers
Computers
“Costumer service is top notch, ready to help and stay into your budget.
After receiving my furniture, when I took my bench out of the box, I noticed that a screw was stuck in the side of the box and ripped my bench. I informed the store which they means a form to the manufacturer. After several weeks I called back and the store replied that it’s have to deal with the manufacturer myself and that it was out of their hands. I never received anymore info news after that. Finally, after many months (October to January) I received a brand new bench at the store. I suppose since it's a manufacturer from Quebec and every piece is handmade, it makes sense that it took so long. I am pleased that the store kept its great reputation. Thank you. (just make sure to inspect your merchandise)”