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January 2024 by Kim Genest
For so many years, it is always with exemplary professionalism and radiant customer service that we have been entitled! Very nice team! ?
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December 2023 by Lise Daigle
we showed up on Saturday at 5 a.m. with an important prescription from the hospital and on your site marked closing at 6 a.m. the young girl closed the door at that time and it was 5 a.m. we were very very disappointed especially since the medications prescribed were extremely important for me………you have to respect the announced times.
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December 2023 by Paule Mailly (PITCHOUNETTE)
Very good service, nice staff, super nice pharmacy approach!!!
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August 2023 by Andréanne Lortie Rioux
Coutu jeans from St-Apollinaire.Inadequate service.I had received the prescription from my doctor via email and he had faxed it to the pharmacy. When I got to the pharmacy, the attendant didn't tell me that she had received it, so it doesn't matter, I have a copy.They never wanted to take it, because it was not the original. After 25 minutes and discussion with the doctor, it was ok. Really ordinary service.I have been doing business with them for 3 years and this is the last time. The service is always long. We feel like a number. I decided to change my family and me to another pharmacy.Both the attendants/technicians and the pharmacists are not courteous. Really a big lack of human warmth.
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August 2023 by Alexandra Sauvageau
I showed up for a stye that wouldn't heal. I was starting to have a swollen eye, my mobile eyelid was affected and it was very painful. After waiting and filling out the online form to be able to speak to the pharmacist, I was told that absolutely nothing could be done for me and that I had to consult the optometrist. They even refuse to give me drops and as they are now behind the counter there is absolutely nothing I can do about it. So I go to the hospital since unfortunately, I don't have a family doctor and the optometrist is too expensive in an emergency. Arrived on the spot, I am passed a soap since it is clearly not an emergency (I agree on this point) but also because normally it is something which one should be able to obtain in pharmacy without prescription. Are your pharmacists now glorified pill counters since the level of service really leaves something to be desired!?
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April 2023 by Mylène Godbout
Always attentive to needs. Pleasant and smiling staff. The pharmacist owner, keen to know the progress of my treatment. I highly recommend the advice of these professionals. At Jean-Coutu, you find a friend, well here, it's true! :)
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March 2023 by Danny Lemay
We were refused drops for conjunctivitis after the condition of my 20 month old daughter's eye deteriorated. Even after the internet questionnaire and the photos we were refused, even though our babysitter had gotten some from brunet. We are told that 95% of the time, the drops are of no use. There were 2 cases at the daycare. The next day the eye deteriorates and it no longer opens. Calling the Familiprix, we were dripping without even taking a photo. Data collection done and well guided by the pharmacist, we have a clear improvement in the baby's eye after 1 day of treatment. Conjunctivitis is eventually treated and recovered.
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March 2023 by ÉLISABETH PLOURDE
Attente trop élevée lors des renouvellements de prescriptions (plus de 45 min parfois). Rigidité de la part des pharmaciennes quant à leur marge de manœuvre dans les ordonnances collectives permises (difficile d’accéder à un traitement sans se faire rediriger vers un médecin). Bien que le personnel y soit courtois, nous changeons de pharmacie.
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February 2023 by Fred Fournier
The pharmacist-owner Caroline and her team are gems, always very satisfied with the exceptional service and good advice, she is a real pro! THANK YOU!!!
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November 2022 by Christiane Njinang (Christy Kate)
Warm and super welcoming staff ?.
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November 2022 by Sarah MB
I LOVE our pharmacy! The pharmacist-owner is a love who is always attentive and really seems to care about people. You can always find the help you need there.
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November 2021 by Mike Bédard
Good place to get medical and cosmetic products. You can also get Express Lotbinière bus passes here.
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November 2021 by Gabber Hacker
Great Service!!!
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November 2020 by Joey Sanschagrin
Always an impeccable service I love this wonderful team THANK YOU. Listening, good advice and very HUMAN!! Thank you Mrs Beauchemin!!
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November 2020 by Sébastien Proulx
Great service from Pharmacist Caroline! Courteous and very smiling personalized approach!
