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July 2023 by Richard Rousseau
I received incredible service from the owner. Repairing my wife's watch was impossible in the two other jewelry stores in Promenades Saint-Bruno. The Monaco jewelry store was able to resolve my problem. I highly recommend it!
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July 2023 by Neymat Neymar
They fixed the strap of my Gucci watch, the lady and the gentleman were super nice and the service was incredible. Thank you very much ????
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March 2023 by martine lebrun
Very good service, my partner had a ring stuck in his finger. A ring that cannot be cut. The gentleman took it off with windex. Very relieving and thank you again.
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February 2023 by Lionel Crabouillet
My worst experience!! One star because it's the minimum to give you my opinion; I would give negative stars if possible. : I brought them two watches; a Breitling Chronospace for a bracelet to repair and a battery to change. A Sector Shark Master for a complete overhaul and waterproofing. Conclusion: The Sector came back with the outer case, the plastic part, broken and categorical refusal to recognize their responsibility for the breakage. Surprisingly, we didn't notice anything during the drop-off!? On the other hand, on the return, the breakage was obvious, two beautiful cracks on either side of the buttons, as much for the manager of the shop as for me. Classic shop answer: It must have been broken before they opened it to fix it. I no longer dare to use my watch since it falls apart and especially not in water. the manager split the gift of taxes to compensate me. he seemed ashamed of the workshop's response but could not force them to repair my watch.Concerning the Breitling: it worked correctly for a few days then the same operating problems again. I have just received an estimate from Breitling Canada to whom I have decided to send my dear watch: almost $2000 for repairs: the mechanism to be changed and the crown seal!!So Monaco to flee for any repair on prestige brand watches. nothing beats ($$$) the manufacturer's workshops for this type of watch that you only buy once in your life...me at least!
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January 2023 by Doriana Saliba
Very good service and very fast
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November 2022 by Frank Pelletier
Great service and price!
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November 2022 by Michel Plourde
They sell high quality watches. Whether for a sale or just advice, they are always very professional, courteous and attentive. If you buy a watch and want to have a great experience I recommend this beautiful place.
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November 2022 by Sandie Vallée
I discovered a beautiful business and the employees are also beautiful gems (?). Thanks to Jessy and her colleagues. They get to know our tastes and give very good personalized advice. My husband is a very good customer. He insisted that we go together. I did very well listening to it! I found my wedding ring and we spoiled ourselves with other jewelry ?. Honestly, if you don't like their services, maybe the problem is in your attitude dear customer. They are warm and attentive. Professional. Thank you for everything! Specifically Jessy ?
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November 2022 by Mathieu Lavoie-Morin
Excellent customer service.Wide variety of quality watches.Competetive price.Best store on the South Shore.
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November 2022 by Raphael Di Filippo
Came for a gift, horrible service, the impression of disturbing the seller (older person) contemptuous at will, I do not advise...
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November 2022 by Charles M
Works fast and precise, I recommend for maintenance the purchase 100%
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November 2022 by Bruno Gauvin
Great service from Jessy, I highly recommend this jewelry store. THANKS!!! :)
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November 2021 by FrankLavoy
I "stumbled" on this shop by accident and boy am I glad that I ran into them!They are a family run business and seem to be honest to goodness genuinely good people.I knew exactly what I wanted when I walked in their shop so it was an easy sell for them but, they didn't push on anything else than helping me find what I wanted. I already have 2 watches from their store (Hamilton watches) and on top of that, I was fortunate enough to be there during one of 2 big sales days (one is their sidewalk sale in July and the other is Black Friday sales in November).I think I know where I'll be shopping twice a year now :-)They are courteous, nice and know how to make sure you're satisfied with your purchase.I hope you will also be fortunate to "stumble" on them as well.
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November 2021 by Jérôme Gagnon
Very helpful and friendly staff. I bought a watch for my wife there, she went after to adjust the strap and they provided her with excellent service, also changed her other watch batteries for free.
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November 2021 by Matthew Barwick
Serge is the best ! Always a great service .