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February 2024 by Vanessa Déesse
Unfortunately, I would have given it even 0 stars if I had the option, I went to the store to buy a fur coat so I asked a saleswoman for the price to find out, I looked around other store and I came back to Rudsak in the end to buy the coat for which I had asked for the price at the start. Once at the checkout the price was no longer the same it was $400 more and I asked why if I had asked 20 minutes before the price. The manager came to intervene and told me that no, it was a mistake and that the price was $400 more than the price I had been given. I explained that it was their mistake and not mine because I came back for the coat with the price I had been given. I explained the law on price accuracy in Quebec to the manager, as I am a lawyer myself, and she replied: "Look, I'm not talking with you, it's the price and then it's All ". The manager thinks she is completely above the law and that is unacceptable coming from Rudsak! Never seen it in the Rudsaks which I have already purchased from before, very disappointed... and a complaint will be made!
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December 2023 by Romina Roumier
Quel charme d’être servi par Mélissa!!! Un service 5 étoiles impeccable. Elle est professionnelle et de bon goût en vous conseillant vraiment selon vos besoins. Rudsak St-Bruno est vraiment un endroit à visiter avec des produits incroyables de qualité et un personnel très accueillant! Merci Mélissa pour cette belle expérience client! ROMINA et Pierre.
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October 2023 by Michael Farzaneh
Miss Melissa Gamache is a wonderful lady and her assistance is always flawless. She is perhaps the biggest reason I go to Rudsak to shop.
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October 2023 by Frederik G
Oh my God! I am speechless! I had the best service today from a beautiful girl named Nour, I was looking for a nice winter coat and she understood my needs so well and helped me a lot!! I will be back shortly for future purchases! Unparalleled service
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October 2023 by Noémie Beaulieu
I loved my experience at Rudsak. The beautiful tall blonde, Melissa gave me excellent service! I will come back very soon :)
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October 2023 by Michel Genadry
I had the pleasure of being helped by Melissa, and what service! Really wow, top quality professional service! She does not offer to sell, she sells the customer's comfort, by putting forward advice that demonstrates her great knowledge of the items she offers! Her credibility in my eyes is assured and I will go back to see her especially! Thank you Melissa, I am very happy and convinced of my purchases :)
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April 2023 by Nicole Turcotte
We went Sunday February 26th. Served by Mélissa, super nice and very good adviser.I have always bought at this address and I will definitely return! Kudos to the team! And a big thank you to Mélissa!? Rudsak=Quality of stylish clothes!!
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February 2023 by Deen Brownz
(Translated by Google) I'm on my 5th Rudsak coat for several seasons, I love them. But what to say about the service received from their team at Rudsak ST-Beuno.. More particularly Mélissa who always knew how to find the perfect pieces for my girlfriend and me.(Original)Je suis rendu à mon 5e manteau Rudsak et ce pour plusieurs saisons, je les adore. Mais quoi dire sur le service reçu de leur équipe au Rudsak ST-Beuno.. Plus particulièrement Mélissa qui a su à chaque fois trouver les morceaux parfaits pour ma copine et moi.
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February 2023 by Alan Palomino
(Translated by Google) Always treated like the most important customers in the St-Bruno branch! Even better when Mélissa Gamache answers us!! Impeccable!(Original)Toujours traité comme les clients les plus importants dans la succursale de St-Bruno ! Encore mieux quand c'est Mélissa Gamache qui nous répond!! Irréprochable!
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February 2023 by Karol-Ann Hébert
(Translated by Google) Thanks to Mélissa Gamache for the excellent service during my visit. Professional, attentive and very caring.(Original)Merci à Mélissa Gamache pour l'excellent service lors de ma visite. Professionnelle, à l'écoute et très attentionnée.
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October 2022 by giancarlos fregeau
(Translated by Google) Customer Service A1. Yes, you are lucky enough to meet Audrey, she is kind, helpful and she will welcome you with a smile. I highly recommend this place if you want good service.(Original)Service à la clientèle A1. Si, vous avez la chance de rencontrer Audrey, elle est gentille, serviable et elle va vous acceuillir avec un sourire. Je recommande fortement cet endroit si vous voulez un bon service.
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September 2022 by Pete Marie
(Translated by Google) Melissa, WOW, a pearl. She knows her Rudsak! Thank you for your EXCELLENT service.(Original)Melissa, WOW, une perle. Elle connaît son Rudsak! Merci pour ton EXCELLENT service.
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April 2022 by luc4413
(Translated by Google) Very bad services… we order a dress for my wife and we are told 3 days maximum. We call back after 1 week fedex lost the package. I'm told we're ordering 1 more, 1 week later, still haven't arrived, etc... so the saga lasted 5 weeks and not once did they follow up with us. We had to call each time with always excuses to end up getting bored and getting reimbursed. In no time were we offered anything for our trips or our wasted time. Probably one of the worst customer service experiences.(Original)Très mauvais services… on commande une robe pour ma femme et on nous dit 3 jours maximum. On rappelle après 1 semaine fedex a perdu le colis. On me dit on en commande 1 autre ,1 semaine après toujours pas arrivé ect… donc la saga a duré 5 semaines et pas une seule fois ils ont fait un suivis avec nous. Nous avons dû appeler à chaque fois avec toujours des excuses pour finir par se tanner et se faire rembourser.En aucun temps on nous a offert quoi que ce soit pour nos déplacements ou notre temps perdu. Probablement une des pires expériences de service à clientèle .
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January 2022 by David Henri
(Translated by Google) Expensive but very good quality products. The staff are also really courteous and attentive. However, it would be nice if they had more products from their collection.(Original)Produits dispendieux mais de très bonne qualité. Le personnel est également vraiment courtois et attentionné. Il serait toutefois appréciable s'ils avaient d'avantage de produits de leur collection.
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December 2021 by Mathieu Dupuis
(Translated by Google) Impeccable service and welcome! She didn't have a coat for my inventory needs, but she was able to advise me on only one model from last year. I have done a few other Rudsaks and never had the same service as Saint Bruno. I ordered on the internet following his recommendations and I love my coat!(Original)Service et accueil impeccable! Elle n'avait pas de manteau pour mes besoins en inventaire, mais elle a su me conseiller pour un modèle seulement de l'an dernier. J'ai fait quelques autres Rudsak et jamais eu le même service que Saint Bruno. J'ai commandé sur internet suivant ses recommandations et j'adore mon manteau!