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March 2023 by frederic Fournier
Glam up make up service. Excellent service and make up. Best I've ever used
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January 2023 by Alice Petit
Favourite Sephora to shop at in Montreal! Special mention to the managers Kaïa and Elena who are the most helpful when it comes to client service and answering my questions. The staff is friendly, helpful and the store is much cleaner than the other locations. Thank you for the great service and products, will definitely be back!!!
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January 2023 by Sandra Hernández
Love Sephora! Customer service varies but overall very good.
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December 2022 by Catherine Cates
Everyone was super friendly and helpful.
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July 2022 by Muskan Jarad
Staff is super friendly
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May 2022 by Tiff S
Good service. Staff lets your shop on your own while still checking in. Knowledgeable about products. Website seems up to date with what they have in stock.
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May 2022 by Caroline Cere-Martin
Great customer service. I called because a product I was recommended for my honeymoon did not work for me at all. I explained how I had originally visited their store to purchase a different product but was convinced by the advisor to purchase a different product. After trying it numerous times and still being disappointed, I figured I should call to see if there was a way to exchange it, and Leah was kind enough to let me bring it back and exchange it for the original product I had originally intended to buy. Even though this happened over 7 months ago, they still made an exception. Awesome customer service and one of my favorite sephora locations!
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April 2022 by V
Usually I would give a 5 star but I was very disappointed today. I walked in the store and I was looking for the Brazilian Crush body spray. I was looking for someone to help me because I couldn’t seem to find the body spray I always use and they seemed to only have the tester left. So I asked this lady that works there and I asked her where it could be ( sometimes they can be in the backstore. ) she started looking in a drawer and gave me a different kind that wasn’t the original scent. I kindly said “oh no this is the wrong one i’m looking for the original Brazilian Crush” and she responded “Listen we are very busy right now, can you look in the website yourself?” she then walked away. I found that so rude and unprofessional. I totally understand that some days are more busy then others but don’t push customers away when they are seeking help for a product. Afterwards I asked this other employee who seemed nicer and more patient, he looked in the back store and turns out my body spray will be discontinued, so I was disappointed. At least he was more of a help and nicer to his customers! I hope the next time I go back this employee will have more patience then today!
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June 2021 by Y_____ S______
Honestly the worst service. We called to put aside products and they confirmed they had put them aside. We drove 20 minutes and they said we only have two of the 3 products.Terrible we drove all the way for nothing. Really not impressed
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June 2021 by Ariana Cramerstetter
Very rude. They refused to speak English.
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June 2021 by Andreea Năstac
Place super nice with professional and sweet employees!
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June 2020 by Hugo Godinez
Great store and attention of Stephanie and Nathalie
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June 2020 by Emely Bell
always great service
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June 2020 by Pierre-Luc Mercier
Shiny bling stuff
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June 2020 by Isabel Arsenault
Nice store.