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March 2024 by Cherries In the snow
Excellent service received from Reda T., he is the best. He listens to the needs of his customers. A big thank you Reda!
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March 2024 by David Faucher
We shopped at Dormez-vous for a new mattress. We were served by Reda T. He is a fantastic advisor with impeccable service. Thank you Reda for your wonderful advice!
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February 2024 by Danielle Farley
Dominic from the store in St-Eustache is a real gem. Dedicated, discreet and above all attentive to our needs. It gave us time to try, to compare, to have the free choice to like the product or not. We felt like the seller was family. Completely at ease with his gentleness and calm. We loved shopping with him and if all sellers were like him, Amazon and co. wouldn't come to us anymore. The products and especially this man are recommended to me.
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January 2024 by stephane rouleau
Our advisor who served us is Erika, an advisor who knows all her products very well and who takes the time to listen to our needs. We shopped elsewhere before and in addition to Erica's excellent service the prices are more than competitive, we recommend this branch.
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November 2023 by Ada Si
Very nice customer service and a good selection of items:
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October 2023 by Véronique Lauzon
Excellent service from Anthony, patient and attentive to our needs
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August 2023 by Christopher King
Wow! Quel excellent service que nous avons reçu de Marie-France. Nous sommes arrivés pendant un rush et elle était la seule vendeuse ce soir là. À un certain moment, elle devait gérer 4 ou 5 personnes/familles et pendant ce temps nous ne nous sommes jamais sentis délaissés. Nous avons maintenant hâte d'essayer notre nouveau matelas. :)
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June 2023 by Yannick Landry
I went in to browse, intending to visit a few different stores before making a decision. I receive my bed in a week. How did that happen?
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June 2023 by Jessy H
(Translated by Google) I loved my shopping experience with Jade Pigeon. Full of energy and super friendly, she knows her products and their particularities and was able to make me enjoy shopping without stress or pressure. Nothing better to shop for a mattress than to not be stressedI was even able to take the time to try my different options and she was able to guide me through the process with professionalism, humor and patience. Thanks again so much Jade!!(Original)J'ai adoré mon expérience d'achat avec Jade Pigeon. Pleine d'énergie et hyper sympathique, elle connait ses produits et leur particularités et as su me faire profiter d'un magasinage sans stress ni pression. Rien de mieux pour magasiner un matelas que de ne pas être stresséJ'ai même pu prendre le temps d'essayer mes différentes options et elle as su me guider au travers du processus avec professionnalisme, humour et patience. Merci encore beaucoup Jade !!
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April 2023 by Sheila Bonspiel
Excellent service! Exchanged original mattress & frame, wasn't happy with the original purchase and exchanged for a better set. Delivery had problem getting it upstairs, but they didn't quit till they found a solution! Beautiful!All the staff were extremely helpful, including the delivery guys!
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April 2023 by Marcello Valença
(Translated by Google) A little over two years after buying a mattress from this store, it sags so much that it becomes very uncomfortable. After calling customer service, I was told that the deformation of the mattress must be significant enough for the replacement warranty to apply. It was without doubt one of the worst purchases I have ever made in my life. I now have to buy another one (probably from another store) because my mattress (Sealy Posturepedic Optimum Chill Devonia) is rendered unusable after barely two years.(Original)Un peu plus de deux ans après avoir acheté un matelas dans ce magasin, il s’affaisse tellement qu'il devient très inconfortable. Après avoir appelé le service à la clientèle, on m'a dit que la déformation du matelas doit être suffisamment importante pour que la garantie de remplacement soit appliquée. C'était sans doute l'un des pires achats que j'ai jamais fait de ma vie. Je dois maintenant acheter un autre (sûrement dans un autre magasin) parce que mon matelas (Sealy Posturepedic Optimum Chill Devonia) est rendu inutilisable après à peine deux ans.
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March 2023 by Charles-Alexandre Thibaudeau
(Translated by Google) Great service!! Dominic Chagnon, takes good care of his customers and an excellent salesperson!!(Original)Super service !! Dominic Chagnon, prend bien soin de ses clients et un excellent vendeur !!
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November 2022 by jean-marc ouimet
good service and good product, very satisfied
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November 2022 by carolyne legris
The seller was very friendly and knowledgeable, excellent service.
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November 2022 by Gab Ric
Very nice experience
