L'entrepôt RONA Saint-Eustache offers a convenient shopping experience with a lumber yard accessible by vehicle, allowing customers to pay at the exit. The business is known for its strong customer service, with positive mentions of staff like Eric and Myke, who go above and beyond to assist customers with issues and special orders. Many customers appreciate the wide inventory and good promotions available. However, some reviews indicate that employee availability can be inconsistent, with instances of staff not following up promptly. Overall, L'entrepôt RONA Saint-Eustache is recognized for its excellent service, although there is room for improvement in staff engagement.
I love the lumber yard where you can enter with a vehicle and pay at the exit without going through the interior counter.
November 2024
We had a problem with a faulty hot water tank on a Saturday afternoon 2 hours before closing. The manager Eric made every effort to help us resolve the situation. Thanks to him the problem was resolved quickly.
August 2024
Thanks to Stephan and Mathieu: very helpful during our visit. I wanted to emphasize this.
