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November 2024 by Chris Breyannis
Very good service and great prices
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November 2024 by Jean-Pierre de la Chevrotiere
Today October 29, 2024 the technician ''YVES'' came to our home to resolve a problem with the ignition of the fireplace which turned out to be defective due to a stone which was placed on the pilot during of the installation in 2023. Everything has returned to normal and the fireplace now operates safely. So Mr. Yves resolved the problem and satisfied us with his professionalism.
Thank you and have a nice day
Jean-Pierre
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October 2024 by robmish1
We did business with Foyers Mirabel for the purchase of a propane gas stove in our basement and we are completely satisfied with the service of this business, both sales and installers... Really professional! We highly recommend! A rarity these days!
Robert and Denise
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September 2024 by Lorraine Coutu
Outstanding service!!! I only buy new stones for my fireplace... not much in the end!! And I was helped in the same way as a client who came looking for a home!!! Great team!!!
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September 2024 by Stéphane Rouleau
I had excellent service from the technician Yves! He maintained my home. Meticulous, efficient and good advice. He left the place very clean after his visit. THANKS !
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September 2024 by Madeleine Lefebvre Rack
Yves. Did a more than excellent job cleaning my home so satisfied with a gold medal
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July 2024 by Éric Brisebois (Team Vasco)
Les membres de cette équipe sont parmi les plus compétents et les plus honnêtes que j'ai rencontré après avoir fait 7 différentes boutiques. Ils m'ont véritablement conseillé et j'ai acheté mon premier foyer électrique. Livraison du produit en magasin à la date convenue et ils m'ont même aidé à placer la boîte dans mon véhicule. Service A1✌️
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May 2024 by Luc Hebert
Many thanks for the good service. Specially to Roger Martineault
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May 2024 by Chantal Garceau
We did business with Foyers Mirabel! Excellent service. Samuel our salesman was always there to answer our questions. The Sécuri Flamme team of very professional installers! I recommend without hesitation!
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March 2024 by Raymond
I am very satisfied with the services received, I highly recommend doing business with them!
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February 2024 by Audrey P.
Thanks to Samuel for listening and helping to choose the right stove. Excellent service and very good advice with installation and sales. Thank you so much.
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February 2024 by Richard LHeureux
I recommend the Mirabel fireplace installation service, special thanks to Sébastien, Jacob and Dénis for the service, really very professional.
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December 2023 by Francois Chaurette
I purchased a Vista wood stove from Pacific Energy this fall.Very satisfied with the stove, the service from Foyers Mirabel (Alain Cardinal) as well as the team of installers (Benoit's team) from Securi-Flamme. Very courteous staff.
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December 2023 by Arnaud Gil
Very good service from Raymond and excellent installation team.
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December 2023 by Julie Therrien Narcis Dumitrescu
I purchased a propane fireplace from Foyers Mirabel. This will be the 3rd winter this year.Last winter, the home was in really bad shape. I called for advice and the guy told me it was the propane pipe, that we had to give the gas time to arrive... but he was in a hurry and didn't really have the time to listen to me.We brought in a repairman from another company.As a result, the installer had not set my fireplace to propane mode but rather to natural gas mode. This had the effect of clogging my fireplace because it was not burning as it should and the flame was always much too high. They didn't explain to me how it worked either. Because of this, I didn't even know my fireplace had to be in CPI mode...this keeps the pilot on at all times. So since I didn't know, my pilot was infested with spiders which made it very difficult for my fireplace to start (spiders love the smell of propane) In addition, humidity set in and parts are rusty. Oh and since it was difficult to light, each time we succeeded, it made a big "wow" and the top of the hearth rose, which caused scratches on my chimney.It's really boring because it's a very big expense!The repairman told me that he knows this shop and that normally the service is very good but this time I came across someone who did their job really badly.In short... for those who have a propane gas fireplace, as soon as the temperature starts to drop, turn on the pilot of your fireplace (CPI on the controller) this will remove the humidity and prevent spiders from getting inside. In addition, about 3 times during the summer, turn on your pilot for 15 minutes to kill any spiders that could have settled in and blocked the pilot.Pleases.
