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November 2024 by pat Randoll
Super service
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October 2024 by Julie Provost
Good morning
Like many comments here, I too had a deplorable experience at this dealership. I strongly advise against purchasing a Mitsubishi car specifically Outlander. This is by far my worst experience ever, this car had recurring problems with manufacturing or quality, whether it was the wheels, the locks, the camera. Water is also infiltrating through the roof since the drain is defective. Mitsubishi refuses to replace this part (on a 2022 model). In a year I will return this car, full of mold, which they will pass on to another poor consumer.
All my experiences in the service have been nightmarish. Waiting times too long (more than 5 hours) for a simple tire installation, wheels poorly installed to the point that I lost a wheel which caused damage to my mag. Does not return calls after multiple messages left on voicemail.
I recommend everyone to flee this garage like the plague. Don't buy a Mitsubishi.
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October 2024 by Catherine Lavigne
Very good service. Mechanic Alex did a road test with me. He listened to me and quickly understood the problem. I recommend this dealership to all my friends.
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October 2024 by Alex D
Very pleasant service staff :)
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October 2024 by Julie Robert
I love my new Outlander PHEV. I've had it for 2 weeks and despite my comings and goings to work, my children's sports and daily life, I'm still at 2.1L/100km. It's super economical!! And what can I say about the service! ???
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October 2024 by Ariel Play2009
A disappointing experience with after-sales service at Action Mitsubishi
I would like to share my unfortunate experience with Action Mitsubishi's after-sales service, which was simply deplorable. After purchasing a new vehicle from their dealership, I encountered several issues that required assistance. Unfortunately, the responsiveness and quality of service I received fell far short of my expectations.
From the start, I had difficulty contacting after-sales service. Response times were excessive, and when I finally managed to speak to someone, I was met with unattentive and unprofessional staff. Promises of callbacks and follow-ups were never honored, leaving me uncertain and frustrated.
Additionally, when I was finally able to bring my vehicle in for repairs, the work took much longer than expected, with no clear explanations from the team. The lack of communication and transparency made this experience even more unpleasant.
In conclusion, I strongly advise against Action Mitsubishi for their after-sales service, which does not meet a customer's expectations. I hope this review helps educate other consumers about the quality of service they can expect from this dealership.
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October 2024 by hend assad
Fast and reliable service
Excellent service
I recommend this place to everyone
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October 2024 by TheShadamylove20
I have been looking for months now for a particular vehicle corresponding to my needs (still asking) and I had the incredible luck to come across Mathieu, a smiling and super pleasant salesman who helped me find my vehicle. dream (PHEV)! Subsequently, I had the immense pleasure of meeting Ariane at the delivery service. Admirable person who was able to answer all my questions! In the end, I came away satisfied, definitely the place to go for your future purchases!
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October 2024 by Dave Saint-victor
The team is super dynamic and charismatic! Marie-andré super nice and Tommy very welcoming!
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Excellent sales service with Daniel Pelletier and delivery with Arianne, without forgetting Islam, dir. used sales. They are very nice. Everything was done with a smile and in complete transparency. I couldn't be happier. Thanks to the great team!
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October 2024 by Chantal Berthelot
Excellent service throughout the process of purchasing a new vehicle.
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October 2024 by Catherine Deschesnes
Monica provides incredible service! Professional, courteous and who knows her products inside out, she makes our purchasing experience something unforgettable
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October 2024 by joannie chatelois
Excellent service received from Monica Demers as well as the entire Action Mitsubishi team
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October 2024 by Valerie Gagnon
I had great service with Marie-ève, I recommend 100%
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October 2024 by Sabrina Gingras
Best dealership!!
