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May 2025 by Shaun Blanchette
Poor Service, Overcharges, and Lack of Transparency
I visited this garage to have four tires installed and an alignment performed. During the service, I received a call recommending rear brake replacement for $500, which I declined.
When I returned to pick up my vehicle, I was informed that the alignment couldn’t be completed due to worn ball joints — but I was still charged for the alignment. Had I been informed earlier, I would have chosen not to proceed.
I was also charged for new valve stems, but they were not replaced. When I inquired, I was told the charge was actually a general fee for using the tire machine. I was also billed for TPMS reprogramming, even though my vehicle does not have a TPMS system.
A different garage later confirmed that the tire balancing had not been done properly, and the tire pressures were significantly off from the manufacturer’s specifications.
I asked for the issues to be corrected, but instead, I was given a refund after multiple follow-ups. The experience overall was frustrating due to unclear communication, unexpected charges, and work not being completed as expected. I do not plan to return.
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April 2025 by Is “I re” Re
I was hardly trying to find a garage close to where i live, after checking the reviews i thought of giving a chance to this garage. I went and i tried them to fix my car, i took the time to digest the information provided and to test the fixes that they did over the past 6 months. Now i am extremely unsatisfied with my several visits to this garage. Here is why:
1- they did a full check up, without prior authorization, and they charged the time to my bill as well!
2- they try to point out everything, even minor stuff in the car, trying to make you feel everything is urgent without being really transparent. Just trying to charge you additional work and bills regardless of the priorities.
3- the labour hourly rate is higher compared to most similar places. And no additional value here in this garage for the extra hourly rate.
4- they claimed i need to fix some exhaust in my car. I approved. Since then, i noticed bad exhaust smell started to come into the cabin. After several month of investigation and visiting other garage, figured out they ruined other parts while doing the work. They did not inform, they were not transparent and lost all my trust.
5- they are approx double cost if you compare prices to other garages (labour and spare parts)
I lost my time, energy, and some $$$ in that garage for nothing. But at least now i know that i will never go back again.
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February 2025 by Mustafa D
GD service. I went for a small fix, they didn't try to rip me off. They're not cheap but they do the job correctly.
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February 2025 by Walid Rahbani
It's highly recommended Carage,
I got my car served there. Very transparent and tell you how much the cost before doing any major repair, Eric was a pleasant and nice person.
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September 2024 by arie
Get a second opinion elsewhere before doing anything here, seems since all these spots that got bought up by Point S they have gone downhill.
Was quoted 1600$ to replace a water pump and timing belt after coming in with a leak from the radiator, was told it was leaking from the pump as well. Went to a different shop and got the radiator replaced as only that was leaking, the water pump was fine and was checked by the mechanic.
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September 2024 by Nathalia Espitia Ladino
Amazing fast and quality service. Call 📞 in the morning. Got an appointment for the same day and work was done in less than an hour
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August 2024 by Mélanie Brosseau OpérationVA
Excellent service from Eric, he was able to give us all the information necessary to make the best repair decision.
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August 2024 by Yassine Elhadi (AnimallPak)
Super nice experience from start to finish with Alain and Éric?? Super courteous, kind and professional. Super clean and organized garage, I recommend to everyone?? Thank you very much!!
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August 2024 by Patrick Hébert
Fast and very competent service, they even found a problem with a broken wire on the motor and repaired it, thank you to your team
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July 2024 by julian gomez ardila
it's good they give a good guarantee
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July 2024 by Vasil Hyka
very good service
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May 2024 by Xavier Berube
Very fair price! I had impeccable service! I recommend!
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May 2024 by Steve Turbide
Everything is perfect, very professional
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May 2024 by Étienne B.
Honest garage and the prices are decent.
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May 2024 by Étienne
Honest garage and the prices are decent.
