La Cordée is a business that has received mixed reviews from its customers. While some customers have had positive experiences with the store, others have encountered issues with the staff's attitude and the limited selection of products.
The business is praised for its quick delivery and good service, with one customer noting that it's not the first time they've had a positive experience. The store is also described as "beautiful" with a "nice variety" of high-quality equipment, although it may be considered a bit pricey.
However, some customers have reported encountering rude or unhelpful staff members, particularly on the second floor. One customer described the interaction with a staff member as "borderline arrogance," while another appreciated the kindness and politeness of a different employee.
Despite these mixed experiences, the overall sentiment towards La Cordée is generally positive, with one customer recommending the business to everyone and describing it as "the place par excellence." The store's ability to provide personalized service and prioritize the customer's needs is also highlighted as a strength.
Their customer service is next level!! I took my bike in for a repair on a Sunday expecting to leave it for a week. The bike technician happened to be in the shop on his day off. He fixed my bike on the spot. It saved me an extra 1.5 hr trip back to the city. Happy to report my leaky tires are fixed. Thank you!
February 2026
A consultation for cross-country skis; outstanding service, thank you !!
February 2026
Great selection of high quality clothing and gear. Good service at the cash register, with qualified and knowledgeable staff throughout the store.
