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December 2023 by Kevin Santiago C.R
Wonderful & professional customer service from the kind family who assisted my wife & I !The gentleman at the entrance greeted us very courteously, offered us coffee & took our items at the main counter. His sister informed us very meticulously about some food products & their mother was very gentle to follow up with our needs. We'll go back to shop there & recommend it to any pet parent.Thank you very much for your amazing service !
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December 2023 by Kristine Perez
We absolutely love this place! Excellent service, knowledgeable and friendly staff. This family goes the extra mile for their clients. Thank you for the great service!
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December 2023 by Melanie Byford (Mylan)
Super friendly staff, very welcoming and helpful. I will likely continue to come back here, even though it's not the closest pet store to me.
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September 2023 by madina islam
excellent customer service!!
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September 2023 by fuwad mohamed
Great experience, customer service is 5 stars. The gentleman at the front was very welcoming, offered a unique experience.definitely recommend to anyone looking for a good family-owned pet store.
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September 2023 by Gaetan Grenier
Wow super nice place we bought a toy for our dog he loves it. Lots of inventory in store. Go visit, it’s worth the detour.
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September 2023 by Jonathan Moncada
Excellent service!
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August 2023 by Alexandrine Beauchemin
Very good service, thank you!First time in this store, many varieties and very good service from a family team, thank you very much for your advice!
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August 2023 by Jessica Chagnon
Very good service and ready to answer our 101 questions. Various items of all qualities and prices.!!!
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August 2023 by Joanie Chagnon
Very good service and experienced employees. Thank you for your great tips ?
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July 2023 by Mado St-Amour
Great customer service.Thank you for resolving a delivery issue so quickly.
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July 2023 by nathalie vandermeersch
Very good service. A lot of choices. Friendly and competent staff.
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July 2023 by carole soulard
Thanks to Audrey-Anne for the good advice.!She is very professional and knowledgeable!!! Charly gives a big hug!
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May 2023 by Michel Turcot
Hello, I am disappointed with this store for several reasons, the website is not up to date the advertised products are not available the owner calls me to sell me smaller or larger sizes since his inventory is exhausted, the photo of the product shown on the site is not the product I received the photo is of a higher quality product and the one I received is of lower quality I spoke directly to the owner before place the order, he did not tell me the truth I clearly told him that I wanted the original ultra edge andis pet hair clipper blades as in the photos on his website and he sent me anyway lower quality blades that I had specified I did not want when speaking with him.The delivery service is quite fast "3 days", I bought a blade cooler and as there was no more in stock despite the product being available on the website, he gave me a discount of $1 on an equivalent product which was a little more expensive, In my order I received a gift of 3 sachets of treats for dogs and cats, thank you very much but the only thing I would have liked was to receive the product advertised in the photo because I didn't want to have these poor quality blades.The first impression I got talking to him on the phone was really good he is proud to tell us he is the owner the store seemed to give very good customer service but when i received my order i see it's really window dressing, I'm not trying to return the products I'm going to forget about it and no longer buy from this place, I'm attaching a photo below for those who are interested thank you have a nice day
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May 2023 by Manhal
Top notch service. Extremely knowledgeable.I recommend this store to anyone who needs to know how and what use.
