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March 2024 by Carole Callahan
I have just started ordering my products from Pure Arôme.I was very satisfied with the customer service, the delivery speed, the packaging, and the containers of their products: beautiful amber bottles that protect the products from exposure to light.
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February 2024 by Nat R
Excellent service client après vente. J'ai reçu ma commande rapidement, je suis agréablement surpris par la qualité des produits reçu. De plus, J'ai eu un questionnement et ils ont rapidement répondu. Service courtois et rapide. Je commanderai dorénavant mes produits à cet endroit. Je recommande cette entreprise
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January 2024 by nathalie Roy
Excellent service client après vente. Je suis enchantée par leur rapidité d'action et leur courtoisie . Pure Arôme s'est démarqué et se retrouve maintenant parmi mes fournisseurs de premier choix , je commanderai mes fragrances à cet endroit dorénavant.
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January 2024 by leanne pereira
Made a huge order around 1pm today, and received my package at 6pm !!!! 5 hours later and I had the employee at my door that drove all the way to my house while there was a snow storm and I live one hour away from the store!!! Amazing amazing amazing service! So happy!
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November 2023 by Big K
A soap maker's delight. I've been a customer for a few years and they consistently have excellent products and great customer service. It's fun to shop in person but their delivery is so speedy. Two thumbs up!
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August 2023 by marilou thomas
The prices are advantageous on certain products (including caustic soda) and the service is always great ? I was very impressed to place a small order in the morning and receive it the same day at the beginning of pm. That's what we call being efficient in record time hehe (probably the advantage of being in town '?)
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August 2023 by Johnny Ricard
Customer service is very disappointing.(I'm not talking about the price here but the person who hangs up the phone without saying goodbye or thank you.)Anyway I just wouldn't recommend.
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August 2023 by Marie-Claude Lanteigne
I have been a fan of Pure Arôme for over 4 years. Mathieu and Alex have been able to help me many times on the phone or on site with my thousand and one questions, always ready to help, to support small businesses in Quebec. The service is incredible, the delivery is incredibly fast, even when they are closed, they were able to help me out regularly by offering me to go to the store. Their prices are more than competitive, the best prices on the South Shore by far! Mathieu is now my number 1 supplier, and all my products come from his shop. For his professionalism, his presence, his honesty, and his help to businesses, I highly recommend him!
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July 2023 by Chantal Bossé
At first I was a little suspicious because of the places. However, the store is very clean and the service is excellent. I am delighted with the service. There are rare products of very good quality. I am very happy to discover this shop, I highly recommend.
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May 2023 by Karine Bedard
(Translated by Google) Very nice and large selections of products. Price better than on Amazon.(Original)Très belles et grandes sélections de produits. Prix meilleur que sur Amazon.
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May 2023 by Félix Coderre
(Translated by Google) Very cool place! There are many quality products that are difficult to find elsewhere. Employees are good tips. There is everything you need to make household / hygiene products at home.(Original)Très cool endroit! Il y a de nombreux produits difficiles à trouver ailleurs et de qualité. Les employés sont de bons conseils. Il y a tout ce qui faut pour faire des produits ménagers/d’hygiène à la maison.
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April 2023 by Jo
(Translated by Google) Very fast delivery and everything was well packaged to prevent the glass bottles from breaking. I even received a fragrance sample, very much appreciated!(Original)Livraison très rapide et tout était bien emballer pour éviter que les bouteilles en verre se cassent. J'ai même reçu un échantillon de fragrance, très apprécier!
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March 2023 by Mélinda Monnin
(Translated by Google) First order at Pure Arôme and I am really impressed by the quality of service and products as well as the speed of delivery (same day). The inventory of available products is impressive and makes it possible to obtain supplies entirely from the same place for the production of soap.I highly recommend!(Original)Première commande chez Pure Arôme et je suis vraiment impressionnée par la qualité du service et des produits ainsi que la rapidité de la livraison (la journée même). L’inventaire de produits disponibles est impressionnant et permet de se fournir entièrement au même endroit pour la production de savon.Je recommande fortement!
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February 2023 by Geneviève Gendron
(Translated by Google) I am really impressed with the service and the quality of the products. Super fast delivery and carefully packaged. I highly recommend !!(Original)Je suis vraiment impressionné du service et de la qualité des produits. Livraison ultra rapide et le tout emballé avec soin. Je recommande fortement !!
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December 2022 by Samantha
(Translated by Google) The best shop for your cosmetic creations, the fragrances are magical, fast delivery quality products 10/10.Very good customer service!(Original)La meilleur boutique pour vos créations cosmetiques, les fragrances sont magiques, livraison rapide qualité produits 10/10.Très bon service a la clientele !