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December 2024 by Rachid Bendourou
Courtesy and professionalism
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December 2024 by B Rob
There is no hooks or any anchoring point to secure the cargo, the snow tires were not up to Quebec winters, the windshield was very dirty inside, and, as usual, even if you had prepaid, you will wait a very long time when you come to pick it up
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December 2024 by Slimane Souici
good experience I recommend
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November 2024 by Ali ARFAOUI
Very good
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November 2024 by Andùril
Dont bother reserving because you will have to wait 2 hours in line anyways. Worst customer service you can imagine.
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November 2024 by Gerald St Laurent
Excellent service
Very attentive staff
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November 2024 by b s
No, long, just a waste of time! You are made to download an application which is of no use in the end you have to waste time arriving via the counter!
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November 2024 by Max Z
Feel good for the rent, recommend.
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November 2024 by lp B (LPB)
DON'T RELY ON THEM, YOUR RESERVATION WILL NOT BE THERE.
ENGLISH BELLOW!
Do not book, the day you go to pick up your rental, it will not be there. Or they'll tell you to go get the truck somewhere else. But if you don't bring it back to the branch, they will charge you.
The St-Hubert branch is to cry. We are greeted like idiots, I have rarely seen a lack of professionalism like that, my dog would do better. They talk to each other while filling out the papers, don't know which trucks are in the yard, make mistakes. They blame the computer system all the time. Overbilling guaranteed.
When I went there it smelled like POT, in the offices. I even think that overbilling is an accepted system. I had to climb up to the head office to get $125 charged to my credit card, I never knew where that amount came from!
Translate by GOOOOOOOOOOOOOOOOOOOOOOOGLE
Do not book, the day you go to pick up your rental, it will not be there. Or they'll tell you to go get the truck somewhere else. But if you don't bring it back to the branch, they will charge you.
The St-Hubert branch is to cry. We are greeted like idiots, I have rarely seen a lack of professionalism like that, my dog would do better. They talk to each other while filling out the papers, don't know which trucks are in the yard, make mistakes. They blame the computer system all the time. Overbilling guaranteed.
When I went there it smelled like POT, in the offices. I even think that overcharging is an accepted system. I had to climb up to the head office to get $125 charged to my credit card, I never knew where that amount came from!
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November 2024 by Guy Giard
Had appointment to install hitch for over a week. Arrived on site at installation date. Told me the only guy that could do it is not there and don't know if he would come back. Waste of time. Did not bother calling me to cancel. Avoid like plaque. Employees seemed clueless.
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November 2024 by Wilson Joseph
the wait is always very long, but the service is excellent!
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October 2024 by Vlad Olarescu
Great service and people are professional
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October 2024 by Robert Jetté
If you rent a truck, check the fuel and take a photo before you leave. They loaded up on gas while I gave $25 worth of gas on the way back for 87 km. Of course they say that the fuel was 3.4 whereas when I made my reservation the fuel was between half and 5/8. They charged me $43 more for gas. So for 87 km done with a truck cost me $68 ($25 + $43). I have to rent again in the next week and it will not be with UHAuL
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October 2024 by rahim rezaye
Truck was clean and was in very good shape.
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October 2024 by Chao Xin Jiang
There is no parking in this location. Need to find it on the street and all nearby street is either reserved or 2hours only.
