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March 2024 by Melissa M
2 errors in the same order.
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January 2024 by Isabelle martel
I find that there is a lack of team leadersThe young people who work there are nothing serious
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December 2023 by Ann Clément
The woman s bathroom was filthy, I went 4 times and the same filth was there.
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November 2023 by charlaine martin
Really terrible service, especially at the drive-thru, don't listen to your order at all! It's borderline rude just today I had to go back inside 3 times to tell them there was an error in my order! I always ask for no egg in my things because I don't digest them and finally they just removed part of the egg in my wrap and I have indigestion because instead of doing it again, well there was some left in it! So from now on we're not going there anymore, we're going to Saint Felix, at least we have competent and courteous service! And it's an affair allowed several other times!
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November 2023 by Shelby Paquette
Absolutely horrible, no eggs on a Saturday morning, no sausage or bacon and no potatoes for breakfast! And what's more, you ask them if they're going well, they're not able to answer yes or no, I understand that it shocks someone that for once they're not telling you "you're going to give it to me" and no one has to smile it seems like it's just a minimum even if there is no desire to work it's your job to have a minimum of professionalism
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November 2023 by Nicolas Loiselle
The service is slow, there are always errors and the staff is rude.
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November 2023 by Louise Picard
10 minutes standing in front of the cash register to get an unpleasant face Hello well yes, not sure the girl likes her job, I haven't been served yet she went back to see another machine. Cibole give a bigger salary and you will have better employees. I went to the McDonald's across the street. Excellent service with a smile too. Smiling is free.
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August 2023 by Virginie Lanpron
Never had such bad service at the drive-thru, the young girl who took our order really didn't want to be there.
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August 2023 by Sébastien Gaudreault
Never again but I'm going to go there again... My chicken sandwich was served with a black salad, sticky and disintegrating. I asked the clerk if she would like to eat this and she said ''no'' so why did you serve it to me anyway??? I got reimbursed...
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August 2023 by Sophie Poirier
It was around 9 p.m. and they didn't want to make a sandwich. For what?There was no more soup, but that's no longer excusable.The muffin was good.
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August 2023 by Erik Hanley
The owner seems unable to resolve the situations described here without filling out a small web form and wasting time for people who are already taking the time to write a review. Wow leadership!
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August 2023 by aminata eteore sagna
Slow service, staff not focused. to reviewthe coffee was good!
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August 2023 by Nancy Lefebvre
We arrive to order 2 young people on a break, it's in the pot with full nose no problem with that except that they are on their shift……..already that their service leaves something to be desired!! Ask to see a manager to explain the situation we are human you have the right to smoke pot if you want but hey I find it bizzzzz on the edge of the sign of a banner with your uniform!! The girl comes to the window…. What do you want me to do? My manager is already working 45 hrs a week and she's in bed… well, just let them know, no????? You bother me I'm preparing your wrap!! Bravo Tom Horton st jean matha customer service is not your strong point!!
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August 2023 by Bianca Collin-Taillefer
We ordered 2 sandwiches and 2 beverages and repeated the order 3 times.Arriving at the checkout they tell us that they have understood only one and tell us to redo the driveWe tell him no, it's his mistake, the extremely arrogant manager tells us that's what it is
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August 2023 by colette major
Dirty toilets and dining room … sulky waitress … sad because located in a beautiful region. Poor service.