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February 2024 by Victoria Volovyk
I want to share one of the reasons why I left BMO: I went to the branch to close my checking account and there, when it closed, I was made to pay the bank fees ($30), while I always kept $6,000 to avoid paying these fees (I cashed them at closing). I was really surprised because at the beginning, when I opened an account, I was NEVER told that I would have to pay $30 when it closed, but on the other hand I was told if I kept $6,000 I would be exempt.I asked the girl at the checkout several times how we can avoid this, the answer was "you have to pay them" and just as soon as the account was closed she confirmed to me that I could have changed the account first. account for the expensive month (which is just $4) and then close it!!!!I find this to be really dishonest and unacceptable!!!! You used the money that was lying dormant in my account for almost 2 years by making the profit and it was the amounts of several thousand and now you are making me pay $30?It gives the impression that BMO is squeezing the last pennies from their customers. I strongly advise against this bank!
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February 2024 by Stephen Dmuchalsky
Set up an appointment over the phone with customer service. Had my appointment set up 2 weeks prior and he canceled my appointment because he leaves at 6pm instead of the appointment setup for 6:30pm. He emails me last minute after I've waited 2 weeks to speak to him. Very unprofessional!
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February 2024 by Jessica Caron
No return call when I left a message to speak to someone…
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January 2024 by Lucia Mellul
Too slow?
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October 2023 by Alain Joly
Excellent online appointment booking, schedule respected, attentive advisor, quick response, signing of the contract upon acceptance. 5 star service. I recommend.
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October 2023 by yves rivest
Thank you bmo you settle all my transactions
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August 2023 by ROBERT ST-PIERRE
always had excellent service politeness and good humor are always in place.customers for several years at this branch I stay there for these reasons.
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May 2023 by Kadidja Vachon
(Translated by Google) No customer service, no ability to speak to someone on the phone. I was defrauded in my business account and no possibility of having a follow-up or knowing what will happen with the thousands of dollars that have been stolen from me!(Original)Aucun service à la clientèle, aucune possibilité de parler à quelqu’un au téléphone. J’ai été fraudé dans mon compte commercial et aucune possibilité d’avoir un suivi ou de savoir ce qu’il va arriver avec les milliers de dollar qui m’ont été volée!
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February 2023 by Marie Andrée Duchesne
(Translated by Google) Courteous and fast service. The problem is that their system does not speak with others.(Original)Service courtois et rapide. Le hic c'est que leur système ne parle pas avec les autres.
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January 2023 by Micheline Michaud
(Translated by Google) terrible waiting in line to speak to a human being ... and when a human takes your call he never knows the answer to your question he transfers you and STILL wait .... ROTTEN SERVICE !!!(Original)épouvantable l attente en ligne pour parler a un être humain ...et quand un humain prend votre appelle il ne connait jamais la réponse a votre question il vous transfert et ENCORE attendre ....SERVICE POURRIS !!!
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June 2022 by Andree Canuel
(Translated by Google) How to make a car loan repayment? From voicemail to voicemail! What a maze! If you have any tips I would love to know them. I must add, my comment is not aimed at the branch but at BMO in general.(Original)Comment faire un remboursement de prêt automobile? De boite vocale en boite vocale! Quel labyrinthe! Si vous avez des trucs j'aimerais bien les savoir. Je dois ajouter, mon commentaire ne vise pas la succursale mais la BMO en général.
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June 2022 by Carole Lahaise
(Translated by Google) Hello it's the second time I go to the BMO counter excellent service the 1st time a super nice young lady and today Mr. Oraccio excellent service thank you very much(Original)Bonjour c la deuxième fois que je vais au comptoir de BMO service excellent la 1er fois une jeune dame super gentille et aujourd'hui monsieur Oraccio excellent service merci beaucoup
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March 2022 by sam Elli
(Translated by Google) very good service and very nice place very fast and loading service(Original)très bon service et très belle place très rapide et chargement service
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February 2022 by Alex Corb
(Translated by Google) The worst BMO branch in all of Quebec. The fds you can never deposit money and many other problems. Just this branch makes me want to change banks(Original)La pire succursale BMO de tout la Québec. Les fds on ne peux jamais déposer de l'argent et plein d'autres problèmes. Juste cette succursale me donne le gout de changer de banque
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February 2022 by carole Dupont
(Translated by Google) Very good services, friendly people always with a beautiful smile and impeccable help(Original)Très bons services, gens aimable toujours avec un beau sourire et d’un aide irréprochable
