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November 2024 by Louise Glover
Internal service is fine but the counter at 10 p.m. or 11 p.m. the same evening, no more access, let's see
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November 2024 by Justin Belanger
Bad bank. Freeze your accounts and the system does not know how to subtract $342 from $542, the system arrives at -139.
Several days without assistance and on the RBC side he finds his comedy and very acceptable.
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November 2024 by Dominic Lecomte
First, counter service is very slow. Often only one cashier at the counter for a long queue. The ATM on the left is defective, it takes 2-3-4 times to make a deposit because the machine is unable to take the bills without crumpling them, even if they have just come out of another ATM. The one on the right already held my card for no reason. Very high fees, low interest rates for savings or investments. Give 2% on my son's invested money. They changed the type of account and then took back the 2% in fees because the new account is not useful. In short, cruisers all the way. I am in the process of changing banks.
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August 2024 by Choke Benfort
I have to close my account, really stupid and thief and liar
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July 2024 by Alex Cayouette
Best staff, always a great service, recognition of who you are and good smiles after good smiles!
Best branch north shore of Montreal.
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May 2024 by Jeremie Papineau
Branch teller may not give you your money back without adding your balance back to your account
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March 2024 by tounsi imen
Customer service over the phone sucks. I applied for a new credit card. Instead of sending it to the RBC St Jérôme PCQ branch, it's faster, they sent it to the home address. It's been 3 weeks since I applied and I haven't received my card yet. It’s really boring ?
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January 2024 by Marie-France lalancette
Too slow. 30 minutes of standing to be served you would have to set up a row of chairs and have to take a note like in the hospital... Not a good look for a bank.
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January 2024 by Marie Cadieux
I ordered foreign currencies online. By specifying small denominations. First of all, no one contacted me to tell me it was ready. The branch phone number is transferred to the rbc general central office. After waiting at the loan for 45 minutes my currencies arrived. Once I arrived at the branch, the clerk calculated everything with me and I told him that I had asked for small denominations. She apologizes and tells me that she can give me some but that I must either buy more than the amount I have already requested or sell the ones she has on hand to give more..!!! Let's get serious In short, I don't recommend this branch
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January 2024 by Francis L-C
Wow.. I'm stuck outside I don't even have access to the counter which is on the other side of the main door access is locked..
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January 2024 by sylvain beau
Very good service
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January 2024 by Leblanc Gilles
Pleasure returning to the bank to see the employees smiling
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January 2024 by Yautja
service very my very very long your calls no service no one answers and calls back after messages you send them emails it takes 2 weeks before getting a return these far from being professional especially when your income has been stinking for months....
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December 2023 by Hawt Gluee
Never opened on time
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May 2023 by Dan Popescu
Nice service
