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November 2024 by Kéven Jacques
Mandatory prepayment on all pumps.
Unable to pay with Airmiles miles.
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July 2024 by Jocelyne R
TO AVOID LIKE THE PLAGUE
I thought I was lucky to make it before the gas ran out, but I should have tried to get to the ULTRAMAR.
My cell phone battery was dead and I have nothing to recharge it on my motorcycle. But just before it went out I received an urgent message. I went in to buy gas and wire. I politely asked the blonde girl at the checkout if I could charge my phone for a few minutes, just enough to access my data to pay and respond to the urgent message. She told me curtly that that was out of the question and that I would have to buy an additional charger. It was very HARD to negotiate with her so that she would agree to connect my phone. She didn't want to understand anything and MOREOVER, she took advantage of people's misfortune to make money! She knows nothing about LIVING and shows NO RESPECT. And what's more, his young colleague who is trying to follow in his footsteps, managed to get the invoice wrong. He DARED to tell me that it was impossible to correct and I was the one who explained to him how to do it! I will NEVER go back there.
I received more help from McDonald's employees who have been aware of this type of problem for a long time. Even customers say they only go there because of the Air Miles, otherwise they would all go to ULTRAMAR.
SHELL: It is time to correct this problem which has persisted for too long. There are lots of negative comments and NOTHING is happening. A self-respecting company does not employ such mean and UNCOMPETENT people. It would be time to teach them at least a minimum of how to live and charge transactions well if you want to keep them.
July 8, 2024 around 5:30-6:00 p.m. I didn't see the name of the cheeky young blonde, nor her younger, blonde colleague who made mistakes with other customers too.
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July 2024 by Marc Sylvain
It would be nice if you put some paper in the pumps. Impossible to get a receipt at the pump for a few weeks. You require payment at the pump so put out receipt paper. THANKS
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June 2024 by Lyne Veilleux
It would be nice to write with a sign that the pumps are closed.
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March 2024 by Sébastien Bouchard
High risk of fraud. No security seal on terminals at pumps. The “Paypass” option is not functional. Pre-payment required. Employees not aware of comments. This is not the first case reported for a Shell station.Looking forward to seeing the pre-chewed response from customer service. ?
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December 2023 by Sylvain Gagnê
Super cool equal to 163
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November 2023 by Gaby Dubuc
Cheap gas, don't take air miles all the time, queue often.
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May 2023 by Roger Samson
(Translated by Google) Seriously the pumps very bad clean pump and payment system which end not always well. He could remove the outside radio which is very loud the cashiers talk to us we don't understand what he's saying!!(Original)Sérieusement les pompes très mal propre pompe et système de paiement qui fin pas toujours bien. Il pourrait enlever la radio extérieur qui est très fort les caissières nous parle on comprend pas qu’est-ce qu’il dise!!
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April 2023 by Anne Sophie Boissonneault
(Translated by Google) Extremely rude employee paired with pumps that don't work well. Faulty prepayment if you have to pay in advance so make sure your pumps are working properly. Make a few hundred meters more and go to ULTRAMAR. Gas at the same price and very courteous service(Original)Employée extrêmement impolie jumelé avec des pompes qui ne fonctionne pas bien. Pré paiement défectueux s’il faut payer à l'avance alors arrangez vous pour que vos pompes fonctionnent correctement. Faites quelques centaines de mètres de plus et aller au ULTRAMAR. L'essence au même prix et service très courtois
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April 2023 by antoine maheux
(Translated by Google) Very bad service from employees. Very rude. I now always go to Ultramar, never again to Shell St-Lambert!(Original)Très mauvais service des employés. Très impolie. Je vais maintenant toujours au Ultramar, plus jamais au Shell st-lambert !
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January 2023 by Steve Carrier
(Translated by Google) Extremely rude employee paired with pumps that don't work well. Also, you have to pay in advance so make sure your pumps are working properly. But really our dissatisfaction comes from the rudeness of the cashier. Worked Wednesday, January 18, 9 p.m. I understand that it is difficult to recruit manpower, but there are limits!!! 2nd bad experience with this shell, so never again. Make a few hundred meters more and go to ULTRAMAR. Gasoline at the same price and very courteous service.(Original)Employée extrêmement impoli jumelé avec des pompes qui ne fonctionne pas bien. De plus, il faut payer à l'avance alors arrangez vous pour que vos pompes fonctionnent correctement. Mais vraiment notre mécontentement provient de l'impolitesse de la caissière. Travaillait mercredi 18 janvier 21h. Je comprends qu'il est difficile de recruter de la main d'oeuvre, mais il y a des limites!!! 2e mauvaise experience à ce shell, donc plus jamais. Faites quelques centaines de mètres de plus et aller au ULTRAMAR. L'essence au même prix et service très courtois.
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December 2022 by Jonathan Chabot
The little rusty head who works can't even scan our purchases because she's so afraid of covid! Hey young girl, do you think the convenience store pays you to watch the world go by....
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December 2022 by Sylvain Desjardins
I HIGHLY recommend going to the one next to Tim's!!!
NEVER AGAIN SHELL ST-LAMBERT!
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December 2022 by Shelly Desjardins
Worst convenience store.
Poor service and at all times you have to make a pre-payment.
I highly recommend going to Ultramar!!!!!!!
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December 2022 by Lise Doucet
The opening hours are not correct on the site please correct to avoid people from traveling for nothing like me thank you
