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January 2024 by Nicolas Devillers
Very good service from the start of prescription processing until delivery. It is a daily follow-up and done with professionalism. I highly recommend doing business with the pharmacy. I will follow up when my prescription renewal request is processed. To be continued!
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January 2024 by Olivier St-onge
Delivery times too long. Customer service by SMS that responds to you every two days. Deadlines because file is not up to date. Honestly my worst experience with a pharmacy ever
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January 2024 by Martha
"Very responsible, excellent customer service, and I appreciate the convenience of having my medication delivered to my house. It saves me from going to the drugstore after work, waiting in line for a long time to get the prescription. I have no worries, as the medication is always delivered on time.Thank you."
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January 2024 by Nicolas L
SLOW! Takes over 1 week to get my order through. Nobody answers the phone. Text messages take forever to be answered. Do not suggest going with this company. I ended up cancelling my order and deleting my profile.
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December 2023 by Caroline Mercure
People answering the phone! Professional and human service. Cheaper price than elsewhere!
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December 2023 by Cynthia Leclerc
It's so practical for those who hate talking on the phone :)
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December 2023 by Avery Hall
Great service. Use them every month for PocketPills.
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November 2023 by D Scott
This pharmacy doesn’t work so well. My order’s late. They haven’t responded to my texts, voicemails, or phone calls. It almost seems like there’s no one actually filling orders. Also, my prescriptions are entered incorrectly on Pocketpills so who knows what they will send if they ever get to my order. Hopefully not just the bottle of 7 tablets that is showing on the app
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July 2023 by K K
Incompetent they had to call back the doctor because they dont understand a prescription for penicillin lol
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May 2023 by Jennifer L.
Before leaving the country on vacation I called them not once but twice days apart to put my prescription delivery on pause knowing I would be leaving the country and that they don't listen to you the first time you tell them to do something. They went ahead and charged my card and scheduled delivery anyway while I am away from the country. I check the online portal and it says the order was scheduled to be filled by 22 days from today so in what universe does it make sense to ship 22 days earlier than the fill-by date? Texting back to please reverse the charge cost me extra money in phone charges. I had another prescription that they auto-renewed with my doctor which his office subsequently charged me for, even though I told them I would have the doctor send them the prescription renewal following my upcoming appointment with him. It has been a nightmare dealing with these people, I am cancelling all my prescriptions and moving them to a physical pharmacy, it was a huge hassle and waste of my time because no matter what you ask them nor how many times, they will not listen and honour your request they will just do whatever they like. I deeply regret using them and advise anyone considering to run the other way.
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April 2023 by Erika Lynne Niimi
I tried to give them another chance but they just cannot deliver the services they claim to be providing. I've wasted a lot of time waiting for orders that don't arrive.....
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March 2023 by Denny Melody
Pocket pills have been doing a great job. Conveniance of having an app to control all your medication is very much needed nowadays and somehow they have been great at it. Wish weekends were also working but good they get some time off ?. You can see all your medications and prescription sent by which doctors etc. and also you can get in pocket packs
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February 2023 by Suzana Baresic
Great service and their pillpocket app is definitely a great advantage and so easy to use. Right from your phone you can make sure you get your prescriptions delivered to you seamlessly and in a very reasonable time !
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February 2023 by Andre Dallaire
Took, not counting the day the prescription was submitted, 14 working hours to prepare my order.How is this faster and more convenient than the 15 minutes it takes for a local pharmacy. Two full business days.Was told I’d get them today before 9PM and of course, nothing.
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February 2023 by laurie boissonneaux
Very good service and always very kind and professional ☺️
