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February 2024 by PETRO CANADA DONNACONA GUEDDOUDJ INC
Hello everyoneThere is a change in administration for this site, we are changing everything, including the behavior of employees, a little patience and I promise you we will do everything to improve our services and live up to our customers.We don’t just aim for good service, but we aim for excellence. Sorry for the inconvenience caused and thank you for sharing your opinions.
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December 2023 by Claudie Morissette
Worst convenience store I've been to. If I could have given 0 stars, I would have done so. This morning, I went to put gas in my car, but the machine didn't work. I had put $60 and it is still not refunded in my account. I waited for someone to help me, but the owner was inside not attending to his customers. I went inside the business and still no one came to see me. I could clearly see the man sitting there looking at his phone and making fun of the customers. I had to ask “Hello, is someone there” 3 times before he came to me and sighed. I kindly explained the situation to him and showed him the proof of payment on my phone, but the gentleman didn't understand. He sighed and seemed angry. He didn't speak French and didn't seem to understand me either. He yelled at me that the "machine doesn't work" and told me that "you don't understand computer machine". I left without gassing, because I was insulted by the way he treats his customers and that the man wanted me to pay again even though I had proof of payment in hand. I call it stealing. I went to the nearby convenience store (Couche Tard) to get gas and the lady at the cash register was really very nice and cheerful. She even made me smile again after this terrible situation with the other man from Le Beau Soir. In short, I strongly advise you to walk 20 meters further to go to Couche Tard to avoid the unpleasant and frustrating attitude of this man, owner of Beau Soir!
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August 2022 by Fred Plante
(Translated by Google) It's hard! When prepaying at the pump, even once the payment has been accepted/approved, you have to wait for the clerk to activate the pump to be able to fill the car. On several occasions I waited 1 to 2 minutes and sometimes so long that the transaction is canceled and we have to start all over again. It even happened once that the clerk was not found, the convenience store left unlocked without an employee, several customers waiting, asking what was going on. In short, it's hard to curse the service there. I understand that there is a labor shortage, but at worst close the branch instead of fooling us? Thanks.Fred(Original)Ça fair dur! Lors du prépayage à la pompe, même une fois le paiment accepté/approuvée, il faut attendre que le commis active la pompe pour pouvoir remplir ça voiture. À plusieurs reprises j'ai attendu 1 à 2 minutes et parfois tellement longtemps que la transaction est cancellé et l'on doit tout recommencer. Il est même arrivé 1 fois que le commis était introuvable, le dépanneur laisser débarrée sans employé, plusieurs clients attendant, ce demandant ce qui ce passait. Bref, ça fair dur en maudit le service là-bas. Je comprends qu'il y a pénurie de main d'oeuvre, mais au pire fermé la succursale au lieu de nous niaiser? Merci.Fred
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December 2021 by Samuel Brideau
(Translated by Google) This afternoon, the clerk refused to sell me gas because my card did not pass at the pump. Finally it was the Esso a little further that got my money. Maybe he should check his machine next time before acting like the customer has no money. In addition I had cash but the way the clerk treated me I preferred to go elsewhere and I will never set foot in this Petro again.(Original)Cet après-midi, le commis a refusé de me vendre de l'essence parce que ma carte ne passait pas à la pompe. Finalement c'est le Esso un peu plus loin qui a eu mon argent. Peut-être qu'il devrait vérifier sa machine la prochaine fois avant de faire comme si c'est le client qui a pas d'argent. En plus j'avais de l'argent liquide mais la manière que le commis m'a traité j'ai préféré aller ailleurs et je ne remettrai plus jamais les pieds dans ce Petro.
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December 2021 by Ghouthi Ahmed
(Translated by Google) The extra for the car wash is zero a single spray of soap and a single rinse while I have to pay the maximum the car is dirty heating does not work, I have not had a refund or another wash only desl. ....(Original)L’extra pour le lave auto est nul un seul jet de savon et un seul rinçage alors que j’ai payer le max l’auto est sale chauffage fonctionne pas, j’ai pas eu de remboursement ni un autre lavage rien que desl.....
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December 2020 by Marco Deschenes
(Translated by Google) great service(Original)Super Service
