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November 2023 by Eric
Finally received my Rav4 Prime. Excellent service from the whole team. We feel important to you. Special thanks to Benoît and Aidie.
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October 2023 by Laurie-Anne Gagnon
Very good service, all employees are very helpful, positive experience all round.
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October 2023 by Melissa St-Pierre
The service is fast and impeccable. The employees pay attention to detail and customers. This is THE best Toyota service in Quebec City. I have never had any problems with them and I no longer want to do business with anyone else!
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October 2023 by metallicss
I have nothing to say about the parts and mechanics, Marc-André was super nice and attentive. On the other hand, I found the director of the service insulting. My car had a technical breakdown from the factory. I had to take a taxi, wait for a rental car and pay out of pocket because my car broke down beyond my control. I understand the situation but I expected compensation. On the phone, I received confirmation that I would receive a monetary refund for everything. In addition, additional costs had to be paid out of my pocket because of the type of car that was loaned to me.Explaining the situation to him, Benoit refused to understand, only repeating that he could do nothing. Unfortunately I was disappointed but I was trying to understand why the opposite had been promised to me. This is what I found the most insulting, he patted me on the shoulder and wished me a good day, drastically cutting off the conversation all at once.Disappointing service from Toyota St-raymond.
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September 2023 by Vincent Gervais
I went there for a puncture: super quick handling, the same day the tire was ordered, replaced with a courtesy vehicle provided. A big thank you to Tommy for the amazing service!
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September 2023 by Gabriel Bureau
Very bad experience, I ordered a 2022 tundra in May 2022. The seller, M Beaulieu, told me about more or less 6 months of waiting. I canceled my order in August 2023 when he offered me the same vehicle $7,000 more expensive than expected and this after 15 months of waiting. I called several times to try to find out my arrival date and the price and each time I was told that we would look at it when the vehicle arrived and that even if I canceled, they would still sell it. I finally bought from another dealership in the Quebec region where I obtained the vehicle I wanted in 3 months and a lot, my dear.Don't waste your time, go somewhere else from the start!
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July 2023 by J'aime L'histoire
(Translated by Google) I have just understood that we do not receive a satisfaction survey after having received bad service from you for my Camry.I'm quite disappointed. Do not count on me to speak well of it.(Original)Je viens de comprendre qu'on ne reçoit pas de sondage de satisfaction après avoir reçu un mauvais service chez vous pour ma Camry.Je suis assez déçu. Ne comptez plus sur moi pour en parler en bien.
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May 2023 by Gabrielle Roger
(Translated by Google) Terrible service, no accommodation, no follow-up, once the sale is made, no help or response. We were advised the same day that the extras would not be available unless a hitch was essential for our needs. They charge us for it however and deliver after we harassed them… 5 months later…(Original)Service exécrable, aucun accommodement, aucun suivi, une fois la vente fait aucune aide ni réponse. On a été avisé le jour même que les extra ne seraient pas disponibles hors un hitch était essentiel pour nos besoins. Ils nous lon facture toutefois et livrer après que nous les ayons harcelés… 5 mois plus tard…
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May 2023 by Francis Demers
(Translated by Google) The seller threatened to add $1,000 to my residual if at the end of the lease I sold my pickup to someone else. First and last time I go there!(Original)Le vendeur m'a menacé d'ajouter 1000$ de frais à mon résiduel si en fin de location je vendais mon pickup à quelqu'un d'autre. Première et dernière fois je vais là!
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May 2023 by The Dreamer
(Translated by Google) I bought a vehicle with Guillaume... Excellent service, kind, smiling... truly incredible service. I recommended Guillaume to my friends and they too had extraordinary service. One of them speaks English and he served it in English without any problem. 10/10 I recommend this advice to anyone who wants good honest service.(Original)J'ai acheté un véhicule avec Guillaume... Excellent service, gentil, souriant.. vraiment un service incroyable. J'ai recommandé Guillaume à mes amis et eux aussi on eu un service extraordinaire. L'un deux parle anglais et il l'a servis en anglais sans problème. 10/10 je recommande se conseiller à n'importe qui qui veut un bon service honnête.
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May 2023 by Heather Gaming
(Translated by Google) I bought a toyota c-hr and my salesman Guillaume was very nice and made sure that everything was within my budget, he informed me about everything, guarantees, tires etc. The staff was super nice, I've never been to such a welcoming and honest garage.(Original)Jai acheter une toyota c-hr et mon vendeur Guillaume était tres gentil et a fait sure que tout était dans mon budget, il ma informer sur tout, les garanties, les pneus etc. Le staff était super gentil, jai jamais été à un garage autant accueillant et honnête.
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May 2023 by dorra Haouari
(Translated by Google) I moved from Laval to buy my RAV 4 simply perfect service, I felt very comfortable, no harassment for extras. Thank you, Ms. Beaudoin and Ms. Cantin. I recommend this dealership.(Original)Je me suis déplacé de laval pour acheter ma RAV 4 service tout simplement parfait , je me suis senti très alaise pas de harcèlement pour les extras. Merci madame Beaudoin et madame Cantin. Je vous recommande ce concessionnaire.
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January 2023 by Robert
(Translated by Google) My wife and I had very good service for the purchase of her vehicle(Original)Ma femme et moi avons eu un tres bon service pour l’achat de son vehicule
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January 2023 by Jonathan Langlois
(Translated by Google) The sales department is amazing. They listen to your needs and find what you want for yourself! Thank you st-Raymond for the sale of my rav4 XLE 22(Original)Le service des ventes est incroyable. Ils sont à écoute de tes besoins et ils trouve ce que tu veux pour toi! Merci st-Raymond pour la vente de mon rav4 XLE 22
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December 2022 by leblanc julie
(Translated by Google) Great place! The staff is a1. Fast and professional service(Original)Super place! Le personnel est a1. Service rapide et professionnel
