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January 2024 by Justin James
I called to get information on a replacement part for my car. The clerk on the other side of the line was extremely brash and in no way inclined to help me find what I needed. Not great customer service… I'll look elsewhere next time.
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November 2023 by chantal bluteau
Always courteous and ready to help!I recommend this NAPA!
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June 2023 by Minou Botte
(Translated by Google) The service is superb! Et les prix son justes. Bravo!(Original)Le service es superbe! Et les prix son justes. Bravo!
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March 2023 by Maniakal. .Whale
No good experience for two times I came here, first time I had to explain and find the part number myself of the temp sensor I needed, the other time I was spoken with no enthusiasm to help, so I left. Very irresponsible, I am not coming back
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November 2022 by Daniel Martineau
(Translated by Google) I had to call to find out if my merchandise had arrived...(Original)J'ai du appelé pour savoir si ma marchandise était arriver...
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October 2022 by jean-pierre forget
Great place
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August 2022 by Michael Quinones
Guys are really helpful thanks NAPA
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June 2022 by Joseph Bouchard
(Translated by Google) If I hadn't had the good advice of the two counter salespeople (who are former mechanics) I wouldn't have been able to complete my rear brake job, plus they had all the parts ????????(Original)Si je n'avais pas eu les bons conseils des deux vendeurs au comptoir (qui sont d'anciens mécano )je n'aurais pas pu complété ma job de frein arrière ,,,en plus ils avaient toutes les pièces ????????
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May 2022 by Mathieu Boissonneault
(Translated by Google) Last week I bought drums for my car, I finally returned the parts the following week (I bought some more on an online site), the clerk was visibly unhappy and told me that now he I end up with the duplicate parts and my ''advisor'' the next time to bring the parts back the next day (with an arrogant air)Honestly, I felt like I was being scolded like a kid, when I was entitled to return the parts within 30 days with the invoice and the original box.I also worked for several years in customer service, I know it's not easy, but talking to a customer like that is simply unacceptable.It was the last time I will do business with the napa in Sainte-Catherine.(Original)La semaine passé j'ai acheté des tambours pour mon auto, j'ai finalment retourné les pièces la semaine suivante (j'en ai acheter d'autre sur un site en ligne), le commis étais visiblement mécontant et ma dit que maintenant il ce retrouve avec les pièces en double et ma ''conseillier'' la prochaine fois de ramener les pièce la journée d'après (avec un air arrogant)Honnêtement j'avais l'impression de me faire réprimender comme un gamin, quand jétais dans mon droit de retourner les pièces dans un delaie de 30 jours avec la facture et la boite d'origine.J'ai aussi travaillié plusieurs années dans le service à la clientele, je sais que ce nest pas évident, mais parler à un client comme ca c'est simplement inacceptable.C'étai la dernière fois que je vais faire affaire avec le napa à Sainte-Catherine.
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April 2021 by MARIO DESMARAIS
(Translated by Google) THE BEST(Original)LES MEILLEUR
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July 2020 by Yves Pelletier
(Translated by Google) Very good service(Original)Très bon service
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July 2020 by Daniel Gilbert
(Translated by Google) Bad service for information on very simple parts(Original)Mauvais service pour des informations sur des pièces très simple
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July 2019 by Sandra George Provost
(Translated by Google) Fast service(Original)Service rapide
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July 2019 by Lynda “Lili” Racette
(Translated by Google) Courteous service(Original)Service courtois
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July 2019 by Jean Claude Raby
(Translated by Google) Good services and friendly people(Original)Bon services et gens sympathiques
