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March 2024 by Jérôme Lemay jr
Very poor service from the nurse who was on duty Friday March 1st around 2:00 p.m. Ear unblocking carried out poorly, they barely scratched the inside of my ears, they were just as clogged when I arrived home. $20 thrown in the trash. I will never enter this pharmacy again.
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February 2024 by Janick SB
Very disappointed with the service. I take the trouble to order my prescriptions online to wait less time, but the online order line is not respected. Then I order and pay online. I go to the counter already paid and I am told to wait my turn because this line is also used for those who have not already paid. I am transferring my file elsewhere.
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February 2024 by Diane Proulx
Excellent service, the pharmacists give excellent advice, the cashiers always have a beautiful smile, the only negative point is a clerk at the prescription reception counter, whose name I prefer not to mention. Rather wait or come back than have her serve me.
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January 2024 by Natacha Chenier
The employee Ema-Rose gives very good customer service, thank you very much.
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December 2023 by Anny Marchand
They often don't answer the phone and ask for 4 hours before coming to pick up their medications even though we're talking about diabetes strips where everything is ready and all they have to do is stick a sticker on the box. Ridiculous!
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July 2023 by Dominic Frechette
Good service but a telephone line that rarely works
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May 2023 by F M
I went by yesterday to rent crutches, the staff at the checkout is unprofessional, only one young man seemed to want to help me (thanks to you) but he was asked to take care of the checkouts instead of serving me. I was made to wait 15-20 minutes because no one wanted to "do crutches", 4-5 cashiers were "pitch the ball" and said in front of me loud and clear that no one wanted to deal with it... From the politeness and a little manners are the least we can do... I wasn't buying chewing gum, I needed crutches for someone injured, a little empathy and professionalism would have been very appreciated. A more senior cashier "Maya" finally took care of me after all this time (thanks to you).
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May 2023 by Gille Fortier
Good service, welcoming and smiling staff.
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April 2023 by karyne rheaume
Pure place ever...call for a delivery at noon, call back at 4:15 p.m. because still not received.....stupidity! And it wasn't for chips and candies....it's for pedyalite... frankly letting a customer suffer anything and that because I asked for gravols not ginger the pharmacist never told me recalled....
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March 2023 by Guy R
Unreliable delivery service does not respect delivery times
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March 2023 by Nicole Juteau
Well done to all the prescription staff, you are like bees in a hive.I have always been very well served with a smile even if they were full of it, the pharmacists are good advisors and take the time.Yes there is a wait sometimes, it’s because people are so well served that they don’t go elsewhere.Thanks to all the staff, I love my Jean Coutu.
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March 2023 by Mia S.
The person who takes calls on the weekend be nicer and do what you are paid to do. Dismal and rude pharmacy counter.
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March 2023 by John G
Response from the Pharmacist I can't help you go see a doctor, after making us wait for a while!!!
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March 2023 by Valérie B.
Always great service!
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March 2023 by Gabrielle Avon
I bought a hair straightener and wanted to return it the same day. They said they couldn’t return it because there was nothing in the box. I returned it 2 minutes after I bought it and they said that the cashier should have noticed that there was nothing in the box when she was scanning the item. Very disappointed if I could give them a 0 I would.
