“The fibre optic is great, fast speeds (as should be expected), however two recent blackouts and poor communication give me pause to think, some form of system to alert us to issues is missing. A general text?? Or email. Most subscribers have cell coverage. As many have written before me, the poor communication or inability to return a phone call or to notify the client, is called poor customer service.”
Internet Service Providers
“The fibre optic is great, fast speeds (as should be expected), however two recent blackouts and poor communication give me pause to think, some form of system to alert us to issues is missing. A general text?? Or email. Most subscribers have cell coverage. As many have written before me, the poor communication or inability to return a phone call or to notify the client, is called poor customer service.”