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“Excellent service from Nicolas Larocque, he listened to our situation, advised us very well according to our needs and above all was able to find solutions within the short deadlines we had.”
“This is to highlight the excellent customer service recently received from Mr. Vincent Robert in obtaining a bridging loan.His dedication and professionalism are essential qualities in this field. He was able to listen to our needs and organize himself to serve us to the best of his knowledge, with transparency and speed worthy of a service of excellence. Keeping this employee on your team would be an asset for everyone and will ensure that your National Bank logo shines for a long time.A huge THANK YOU for serving us up to our expectations.Please accept our most distinguished greetings.”
“Personnel compétant et courtoi mais en nombre insuffisant pour le service en ligne. Similaire p/r aux autres institutions financières avec lesquels j'ai eu à faire.(Translated by Google)Competent and courteous staff but insufficient for online service. Similar to other financial institutions I have dealt with.”
“Excellent online appointment booking, schedule respected, attentive advisor, quick response, signing of the contract upon acceptance. 5 star service. I recommend.”
9:30AM - 5PM
13135 Boul Gouin O, Montréal
Banks
9AM - 5PM
3000 Cr Le Corbusier, Boisbriand
Banks
“(Translated by Google) This is very useful and makes the customer profitable. I also totally recommend it to others.(Original)Ceci est très utile et rend le client rentable. Je le recommande également totalement aux autres.”
“Love this place. The people who work theire are exceptional ! Johnathan & George ( forgot the last names) are are so friendly and helpful with us getting our house and George is always their for any of our needs ! Definitely sticking around :)”
“Wonderful employee service, attentive and want to help you professionally and quickly, always well received in all departments, the director is very human and professional, always ready to help us and direct us to the right person, I recommend strongly the Scotiabank of Blainville,✨✨”
9:30AM - 5PM
299 Boul Labelle, Rosemère
Banks
“(Translated by Google) We thank Mr. Sauvé, for his competence and kindness, which was able to solve the problem we had, which the cashiers could not (theory of going quickly and without hassle) 5 stars for Mrs. Sauvé, director of the branch, but 3 stars for cashiers. a big thank you even saved.(Original)Nous remercions M.Sauvé, par sa compétence et sa gentillesse qui à put résoudre le problème que nous avions , ce que les caissières ne le pouvaient ( théorie du va vite et sans tracas ) 5 étoiles pour Mme Sauvé directrice de la succursale, mais 3 étoiles pour les caissières. un gros merci mme sauvé.”
“(Translated by Google) I have always had good service and the staff in general is nice and courteous. There was an error once during a deposit and it was quickly rectified.(Original)J’ai toujours eu un bon service et le personnel en général est gentil et courtois. Il s’est produit une erreur une fois lors d’un depot et celle ci a été rectifiée rapidement.”
“(Translated by Google) I had some concerns about personal issues to settle, and it was Jonathan Mouk who welcomed me. I found him courteous, understanding and extremely knowledgeable about the file. It is rare these days to be served by someone willing to take the time necessary to meet our needs. Thank you to Jonathan for his professionalism and for the services rendered during my visit to the Royal Bank of Saint-Eustache.(Original)J'avais quelques inquiétudes concernant des dossiers personnels à régler, et ce fut Jonathan Mouk qui m'a accueillie. Je l'ai trouvé courtois, compréhensif et extrêmement connaissant du dossier. Il est rare de nos jours se faire servir par quelqu'un disposé à prendre le temps nécessaire pour répondre à nos besoins. Merci à Jonathan pour son professionnalisme et pour les services rendus lors de ma visite à la Banque Royale de Saint-Eustache.”
9:30AM - 5PM
3055 Boulevard Saint-Martin O t150, Laval
Banks
“Very good customer service at the counter. Office counselors should just learn to say hello to clients when they see them.10 years of HSBC and I have no complaints about their management.”
“Hello BNCI would like to know if you can close an account online or you absolutely have to go to a branch with VR content of the current situationThanks in advance”
“I only use the counter, never the people at the cash desk. It does the job, but I also had trouble with the deposit without envelopes. They have nice bike racks and the store is close to the bike path”
“Thank you very much to Ms. Karine. Honestly such a professional, reliable and willing to sincerely help unlike the norm these days of doing the minimum. And on a more personal touch, a most pleasant and friendly person. Good luck in your career :)”
9:30AM - 5PM
1958 Boulevard des Laurentides, Laval
Banks
“Très bon service et personnel chaleureux et accueillant! Je recommande cette banque car le personnel se soucie réellement du bien être du client et tente par tout les moyens de régler les divers situations et les divers demandes du clients! Les conseillers et conseillères font un excellent travail ainsi que toutes l’équipe de la succursale. Un gros merci pour votre travail .”
10AM - 4PM
2175 Boulevard des Laurentides, Laval
Banks
“Recently I went into business. It is well known that the bank always plays an important role at this time. I would like to highlight the exceptional service received by Michelina Lavorato and Marc Gauthier. They listened to my needs and were able to give me precise and quick answers. A big 10 out of 10 for the excellence of their work. I would like to point out in passing that during each of my visits I felt that the employees of this branch are at the service of customers. The welcome is warm and smiling. In our world lacking in quality customer service, you have to know how to take the time to emphasize it when people are so dedicated.”
Open 24 hours
401 Boul. Labelle, Rosemère
Banks
“My wife Jocelyne felt unwell yesterday, January 23, 2019, and we were received at this Rosemère branch in an exceptional manner. Thank you, Mr. Director, as well as your staff. Jocelyne is doing well now. A big thank you to all of you, Jocelyne and Pierre Desjardins St -Jérôme, Quebec.”
“(Translated by Google) I had been on the phone with customer service for nearly 3 hours to get a piece of paper proving that my car loan was closed. I've been waiting for this sheet for over a month!!When I went to the branch, the director Jean-Philippe Ronco took the situation directly in hand. He spoke with the customer service agent and found an immediate solution.In the end, Mr. Ronco left other files to write me this proof that I paid all of my car loan.Professional, serious and very receptive!Thanks a lot(Original)Cela faisait près de 3h que j'étais au téléphone avec le service à la clientèle pour obtenir un papier prouvant que mon prêt-auto est clos. J'attendais cette feuille depuis plus d'un mois !!En me rendant à la succursale, le directeur Jean-Philippe Ronco a directement pris la situation en main. Il a parlé avec l'agent au service à la clientèle et il a trouvé une solution immédiate.En fin de compte, M. Ronco a laissé d'autres dossiers pour m'écrire cette preuve comme quoi j'ai payé la totalité de mon prêt-auto.Professionnel, sérieux et très réceptif !Merci beaucoup”
8:30AM - 4:30PM
2500 Bd Daniel-Johnson Bureau 610, Laval
Banks
“An extraordinary team! They were respectful and attentive, I had a problem and they took matters into their own hands. A very big thank you to Karim Al-Haiek, Gaby and the director!”
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“The agents and bankers are all very nice. Missing 1 star due to no weekend open hours.The agents and bankers are all friendly. Missing a star for any weekend hours.”