“(Translated by Google) Courteous and professional service, the wait depends on the traffic.(Original)Service courtois et professionnels, l'attente dépend de l'achalandage.”
“Your services in general are very professional, except for: I am trying to find your most recent opening hours information on New Year's Eve, without success. You tell us on your Valleyfield web center that your opening hours for December 31 differ from those of regular days, yet trying to find these hours seems impossible. Wouldn't it be more "user friendly" for each branch to inform its customers of its exact opening hours for the days preceding public holidays? This is VERY frustrating. I tried to call... you can conclude that I was unable to contact anyone verbally. THANKS. Lucie-Ana Baldwin”
“I wanted to thank Ms. Lelenda and highlight her excellent work. She helped us greatly with an inheritance file. Through her patience, her courtesy and the accuracy of her information, she offered us exemplary service. I have never personally been a customer of the National Bank, but I will definitely consider this institution for my future needs.”