“Absolutely fantastic experience with Émile, who was there to help at every step of the way. Even when we needed nonstandard supplies, be found a way to make it work for our project.
Très bon expérience”
“Great service. Very professional, respectful, courteous, very quick appointment, friendly and competent. He fixed my hot tub in minutes! I totally recommend. Excellent experience.”
“EDIT: I have ordered multiple times since and appreciate the effort/improvements being made. Every time I have an order (a special order because they do not have it in stock), I have to do the calling and follow up to see where my product is. I've been waiting for 2 months for the same order as usual. (Usually takes 3 weeks, and they always seem to get it 24-48hrs after I call), and have not received any news. As well when they do call to say they have the product, they never leave a message. There is definetely room for improvement, I'm to the point of going to another BMR nearly an hour away to get better service as this is a product that I cannot get in other stores.”
“Service tout simplement incroyable, autant en magasin qu’à la livraison. L’équipe est compétente et sympathique. Merci à tous d’avoir rendu notre expérience si agréable !”