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October 2023 by deslauriers laurianne
They never answer on the phone and if they do they tell you some falls information and they charged you some stupide amount on a take back I’m glad to change bank In one week
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October 2023 by Claude KC Ledoux
Their website is difficult to follow for those who have difficulty with computers, for example it took me more than 16 months to get my monthly statement and the skills of several employees on the telephone resemble yours .
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October 2023 by Alex Bourdeau
Worst call handling I've seen, waiting 30 minutes is a bit boring
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July 2023 by baltazor Picasso
1 hour of waiting they don't even have a rush and they still don't answer
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June 2023 by Maude Payant
When I started with rbc I was very satisfied 10 years ago now it's the worst service I think of changing banks more and more. The employees change every week are not competent. The opening hours are made ridiculous and they blocked the door of the counter and since we are the fds no access before Monday morning … no explanatory poster rbc valleyfield a big 0 !!
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April 2023 by Valerie Lavigne
Correct
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December 2022 by Yan L.
(Translated by Google) I am very disappointed with your Bank of 1 your day changed at 6 p.m. around here it is at 00:00 that the day changes... customer service is ordinary in addition to you closing it accepts it at the ATM overnight until at 9:30 in the morning(Original)Je suis très déçu de votre Banque de 1 votre journée changé à 18h par ici c'est a 00:00 que la journée change... le service client est ordinaire en plus que vous fermer l'accepte au guichet automatique durant la nuit jusqu'à 9h30 le matin
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November 2022 by sergiu marin
(Translated by Google) Very bad service the worst of my life(Original)Tres mauvais service le pire de ma vie
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November 2022 by Lise Roy
(Translated by Google) I can't talk to a human(Original)je suis pas capable de parler à un humain
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August 2022 by Daniel Lamarche
(Translated by Google) Courteous and professional service, the wait depends on the traffic.(Original)Service courtois et professionnels, l'attente dépend de l'achalandage.
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March 2022 by Emilie Bourbeau
Awesome customer service!!
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February 2022 by Vikar Vaillant
(Translated by Google) More than 15 years ago, when I badly needed a small student loan to survive during university studies, I was received by the current branch manager, who at the time was account manager.I will never forget the contempt with which I was treated, the contempt with which my father, ready to endorse me, was treated. When I needed it most, I was not only denied, but treated like a nobody, with condescension and arrogance.I kept a checking account there for a few years, until the day I came to try to meet Mrs. Montpetit again. Unfortunately, she had left for another branch. However, I took the trouble to tell my story to the poor clerk by asking her to pass on this message:I now had a stable job that was almost guaranteed until I retired. RRSPs, a mortgage, two cars. A spouse with a similar job, who also had RRSPs. We had placements for our children. A line of credit. Credit cards. All this would have been at RBC, at this same branch. if I had just been treated with respect. My assets are and will be forever elsewhere, thanks to a simple person.As I see that this same person has become the manager of the place, I do not recommend anyone, at any time, to do business there. No matter who we have in front of us, we all deserve to be treated with dignity, regardless of position of power or difficult context.(Original)Il y a plus d'une quinzaine d'années, lorsque j'avais grandement besoin d'un petit prêt étudiant pour survivre lors d'études universitaires, j'ai été reçu par la directrice de succursale actuelle, qui était à l'époque directrice de comptes.Jamais je n'oublierai le mépris avec lequel j'ai été traité, le mépris avec lequel mon père, prêt à m'endosser, a été traité. Au moment ou j'en avais le plus besoin, on m'a non seulement refusé, mais traité comme un moins que rien, avec condescendance et arrogance.J'ai gardé un compte chèque quelques années à cet endroit, jusqu'au jour ou je suis venu tenter de rencontrer Mme Montpetit à nouveau. Malheureusement, elle avait quitté pour une autre succursale. J'ai toutefois pris la peine de raconter mon histoire à la pauvre commis en lui demandant de transmettre ce message :J'avais désormais un emploi stable garanti ou presque jusqu'à ma retraite. Des REER, un hypothèque, deux voitures. Une conjointe avec un emploi semblable, qui avait aussi des REER. Nous avions des placements pour nos enfants. Une marge de crédit. Des cartes de crédits. Tout ceci aurait été chez RBC, à cette même succursale. si on m'avait simplement traité avec respect. Mes avoirs sont et seront pour toujours ailleurs, grâce à une simple personne.Comme je vois que cette même personne est devenue directrice de l'endroit, je ne recommande pas à quiconque, en aucun temps, d'y faire affaire. Peu importe qui on a devant soi, nous méritons tous d'être traité dignement, nonobstant la position de pouvoir ou le contexte difficile.
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February 2021 by Jessie Montana
(Translated by Google) I don't advise at all a real bundle of trouble(Original)Je ne conseil pas du tout un vrai paquet de trouble
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January 2021 by yfra9493
Super service personnelle compétent
