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August 2023 by Tad Pepper
Read whole past. Lots of talk and no action.Placed the order in March, I sent 4 emails to inquire about my order and did not hear back. Finally after my last email I received a response and the owner called me and apologize as my order is on back order and my emails we missed. He apologized and looked for options as there is no delivery date for the product and color I had originally order. He offered me an alternative choice. I have to say I was not impressed with the lack of response, but understand things happen when a business gets busy and it can be hard to keep up some times. I am impressed by his cander and willingness to offer alternatives! I thought we had the issue solved and was hoping to get what I ordered.Update, it’s now August, I guess candar was an act to drag this on. All I have gotten is excuses and no action. Still waiting for my order and no updates. All I have gotten back is” still haven’t forgotten about you.” No order, no update, even after I chose another Color for the same item he supposedly had in stock. I will not order again from tact-code. I would suggest look else where.
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July 2023 by Enrique Munizaga
excellent service. Owner very helpful, took time on the phone to explain the pro's and cons of articles I wanted (Eberlestock Recon bino harness). Order was shipped from them the same day, it arrived at my home next day. Very happy with items.
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June 2023 by Rhys Allen
(Original) I've placed an order almost 2 months ago, money went through. contacted the seller, then after waiting a week for a response he told me he was going to put my order in "ASAP"... its been 2 weeks since he said that, and still nothing.(Edit) * Owner contacted me and explained they're working on technical problems with the website.he was apologetic and I believe he will sort these problems out
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June 2023 by Pay Day
I order a holosun le117 laser a month ago and I still haven’t received it yet it cost me $499.95 I was finna cancel my order but the owner told me that it should take a week from the factory and that was a couple weeks ago strongly thinking about getting a refund but can’t get in touch with owner
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March 2023 by Kyle
Made an order with tacticode almost 2 months ago. The item I order was labeled in stock when I placed my order then as I waited weeks I got curious so I emailed them and was told it was out of stock and would ship in a month. It has been over a month and still nothing. Very disappointed with this company and would not recommend to others. Very pour communication and customer service. I would have expected them to inform me with what’s going on but I am left in the wind….. If you’re looking for tactical gear I would personally recommend 911supppy over this company any day.
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October 2022 by Sophie Bergeron
(Translated by Google) Very good service, courteous staff and high quality products.(Original)Très bon service, personnel courtois et produits de haute qualité.
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July 2022 by Braden Lee
Incredibly fast getting my order out the door and shipped to me. Very responsive on email.
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June 2022 by Tao Basom
Amazing customer service. They did not have the boots I wanted in stock but suggested another size that might fit. Unfortunately they did not but Tacti-Code was quick to send out the correct size once they received them in stock. They set up everything needed to return the wrong sized pair.Communication was very quick and they were very polite. Will definitely shop here again.Thanks!
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June 2022 by Yeetman 216
J'ai deux membres qui avaient besoin de bottes pour leur cours. Comme j'ai fait au SMPR pis au Préfair, Je suis rentré avec eux pour être en mesure de les guider comme il faut dans leur achats, juste au cas où qu'on essayerait de leur vendre le mauvais kit, du kit cheap, etc.J'avais vraiment pas besoin de m'inquiéter. Stéphane et Kevin sont des vrais professionnels, et des conseillers bien avant d'être des vendeurs. Y'a juste de la qualité en stock. Mon jeune avait des questions sur les bottes, et ils ont pris une bonne demie heure pour lui expliquer comme il faut les avantages et inconvénients des types goretex, comment faire pour être sûr que des bottes lui font, les avantages et inconvénients de différentes marques et bien plus, le tout en répétant que s'il n'était pas prêt à acheter, qu'il attende.Tacti-Code travaille pour nous. J'ai pleine confiance en eux, pis je leur enverrais mes subalternes n'importe quand s'ils ont besoin de kit. C'est deux anciens militaires pis deux sacré bon jacks.Ça vaut la peine d'aller voir la Shop.(Translated by Google)I have two members who needed boots for their course. As I did at the SMPR and at the Préfair, I went back with them to be able to guide them properly in their purchases, just in case someone tries to sell them the wrong kit, cheap kit, etc. .I really didn't need to worry. Stéphane and Kevin are real professionals, and advisers long before being salespeople. There's only quality in stock. My youngster had some questions about the boots, and they took a good half hour to properly explain to him the pros and cons of goretex types, how to be sure boots fit him, the pros and cons of different brands and much more, all while repeating that if he was not ready to buy, he should wait.Tacti-Code works for us. I have full confidence in them, and I would send them my subordinates anytime if they needed any kit. That's two ex-military guys and two damn good jacks.It is worth going to see the Shop.
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March 2022 by Phylippe Lebel
(Translated by Google) The store had exactly what I was looking for. Stephane was very helpful and I'm going back for my future purchases!(Original)Le magasin avait exactement ce que je cherchais. Stephane était très aidant et j'y retourne pour mes futurs achats!
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March 2022 by Francois Dube
(Translated by Google) Great service! Great communication with the owner, satisfied with the equipment. I recommend 100%(Original)Excellent service! Super communication avec le proprio, satisfait du matériel. Je recommande 100%
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March 2022 by Marc Ross
(Translated by Google) Ready for BALTIC WARRIOR with my HAIX Black Eagle Athletic 2.0, thank you for the excellent TACTI-CODE service!(Original)Fin prêt pour BALTIC WARRIOR avec mes HAIX Black Eagle Athletic 2.0, merci pour l'excellent service TACTI-CODE!
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March 2022 by Jocelyn Charette
(Translated by Google) Very good service, good advice and good prices. Many choices for military type boots. I recommend this place either online or in person.(Original)Très bon service, bon conseil et de bon prix. Beaucoup de choix pour des botte de type militaire. Je recommande cette endroit sois en ligne ou en personne.
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March 2022 by Rene Doucet
(Translated by Google) An excellent team listening to customers. I have made several orders with them already and I am completely satisfied. Are you looking for equipment to match? Search more...(Original)Une excellente équipe à l'écoute des clients. J'ai fait plusieurs commandes avec eux déjà et je suis entièrement satisfait. Vous cherchez de l'équipement à la hauteur? Chercher plus ...
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March 2022 by Marie-Andrée Arsenault
(Translated by Google) I bought a Northern Hunting base layer (Vidar fleece) for my spouse for winter hiking. He is very satisfied! We will definitely repurchase.(Original)J'ai acheté pour mon conjoint une sous-couche de marque Northern Hunting (Vidar fleece) pour faire de la randonnée hivernale. Il est très satisfait! Nous rachèterons assurément.
