Bureau en Gros has received mixed reviews from customers. Some shoppers appreciate the variety of products, especially for back-to-school needs, and report finding exactly what they wanted during their visits. However, there are significant concerns about the shopping experience. Customers note that the aisles are often crowded, making it difficult to navigate with a basket, and staff frequently block pathways with boxes and materials. Additionally, issues with customer service have been highlighted, including long wait times due to limited cashiers and unprofessional behavior from some employees. Despite one positive encounter where a customer received excellent service and no wait at checkout, overall sentiments indicate dissatisfaction with the service quality. Customers express a desire for improvements in both product availability and employee conduct to enhance their shopping experience.