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February 2024 by david cleary
Always had bad service for 5 years I have had my car and the staff always changes at each appointment. Unfortunately there are not many Infiniti garages in the area
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February 2024 by Olivier Abinader
Incredible service! Thank you JS for the accommodation ?
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February 2024 by Gaetan Lapierre
For Nissan Sherbrooke very good service
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February 2024 by Entretien Nettoyage DM inc.
We are proud to be partnered with Infiniti. A courteous team that provides outstanding service!
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February 2024 by ETIENNE LEDUC
Really Satisfied with the after-sales service. Always good advice. Very professional and attentive to their customers. THANKS!
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February 2024 by Guy Poulin
I rented an infiniti qx60 a rental for 2 years I had impeccable service a very affordable price I am extremely satisfied with my rental I recommend it to Toulmonde service more than excellent ?
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February 2024 by Alexandre Tetreault
AVOID THEIR USED PRODUCT!We went to see a vehicle that was for sale on their site. Already being a customer of Infinit Sherbrooke and 3 Infiniti vehicles, we thought we would have a great experience just like the first time.BIG MISTAKE!1. After mentioning the financing rate of 4.9%, we asked if it was possible to have better. With all possible dishonesty, the SALES DIRECTOR told us that he could check if he could give us better.After 2 minutes of research on the internet, we learned that the 3.9% is offered to loyal Infiniti customers. So, we were entitled to it.Surprise! The manager calls us back and tries to make us believe that he is doing us a favor. The same 3.9% that we should have offered would never have been done if we had not asked for it.2. Their website mentioned that the vehicle came with a 6 year warranty with 140,000km (possibly 160,000) was included with the vehicle. When it was time to negotiate, the SALES MANAGER once again tried a little fast. Suddenly the warranty was his negotiating tool and seemed like an extra he could give us with the vehicle. She was already understood.3. And the worst part of all this is the lack of attention from the general manager or even the owners of Groupe Beaucage. Having already spoken with Mr Andre Beaucage and having appreciated our conversations, we find it disappointing that our situation does not attract more attention from them.Alexandre Tetreault
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January 2024 by Vincent Blouin
The place is clean, but it smells like an old hockey bag in there (individual toilet). Not very nice. Ventilation problem? Or think of something to mask the odors?
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December 2023 by Isabelle Morin
The car is great, but service is the worst. Took more than 3 hours to have winter tires put on. When I finally got the car there was a message in the dash that the tire pressure was low. I immediately drove back and I had to wait another hour for them to put air in the tires. I am never going back there.
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November 2023 by Angel Buzzell
Just finalized the purchase of a new QX60. A big transaction that went smooth and quick. No disappointments. Very satisfied with customer service and quality of the vehicule to this moment. Thank you to the perso who took care of me from the first time i walked in to question and test drive all the way to the moment i drove away with my new wheels. It was a pleasure to have been served by him and his team! Infiniti Sherbrooke ?
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November 2023 by Daniel Prévost
Poor after-sales service! Difficult to talk to someone and good luck making an appointment… I tried at least 5-6 times in a week and a half leaving 2 messages with no return call! And when I finally managed to talk to someone, 5 weeks for a meeting! I called another Infiniti dealer and got an appointment 4 days later. After 2 vehicles purchased from this place, I have never managed to have maintenance which is supposedly included.
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October 2023 by Jason Salois
Thank you Samuel Gendron!
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October 2023 by julie couture
A big thank you Samuel Gendron for the super nice transaction :)
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October 2023 by pretty boy
To recommend very professional staff excellent experience for the purchase of a new INFINITI vehicle
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October 2023 by Karianne P
✅️ good job! Looking forward to it!
