RONA Tracy is a home renovation store known for its friendly and helpful service. Many customers appreciate the professional and personalized welcome they receive from staff, particularly at the paint counter and reception. Shoppers often mention the good selection of items available for home projects. Staff members are described as attentive and knowledgeable, with some going out of their way to assist customers, even during busy times. However, there have been concerns about declining service at the service counter, where some customers have experienced long wait times. Overall, RONA Tracy offers a mix of excellent service in certain departments while also needing improvement in customer assistance at peak times.
I had excellent service earlier today at your paint counter. Two brothers who work there, I didn't remember their names, gave me a lovely professional and personalized welcome! Thank you both and keep up the great work ☀️
April 2024
I just had to pick up one item but I saw some products there that I would like to try for my home. A good selection of items for home renovating. ?
November 2023
Almost no stock, no choice. But very courteous and helpful staff
