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January 2024 by malosada
This store is closed right?! This should be mentioned if this is the case.
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August 2023 by marie alarie
Home non-existent. A simple "Hello" would have been appreciated and would have set up a friendlier atmosphere. As a customer, it is important to feel recognized and welcomed when entering a store.Then, the lack of professionalism of the staff was blatant. It seemed to me that they lacked training and experience which resulted in poor customer service. I believe that it is essential that employees, regardless of their age, receive adequate training to ensure quality customer service.Finally, I noticed that many opportunities to maximize sales were missed. No effort has been made to promote specific products or to offer complementary items. More proactive customer service would no doubt have increased sales.In summary, my shopping experience at Ardene Lachenaie was disappointing. Lack of hospitality, inadequate customer service and the lack of an effective sales strategy detracted from my experience.
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March 2023 by onil melanson
(Translated by Google) Beautiful Ardene, I went there at the end of the week with my granddaughter, A1 customer service, nothing to say, but what about the temperature in the store... disastrous... bin beau it's very cold outside, but I don't think it's normal for it to be 10 degrees in the store, to see your employees shivering from the cold and to hear them say that they will have to work in coats... you should really make sure that the heating works like he must not scare away customers, and if necessary, change direction if he does not ensure the well-being of their employees..(Original)Beau Ardene, j'y suis allé en fin de semaine avec ma petite fille, le service client A1, rien à dire, mais que dire de la température du magasin... désastreux... bin beau faire de grand froid dehors, mais je ne crois pas qu'il soit normal qu'il fasse 10degrés dans le magasin, de voir vos employés trembler de froid et les entendre dire qu'elles devront travailler en manteau... vous devriez vraiment veillez a ce que le chauffage marche comme il se doit pour ne pas faire fuir les clients, et s'il le faut, changer de direction s'il ne veille pas au bien être de leurs employées..
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April 2022 by Gabriel Janho
(Translated by Google) No customer service, lots of boxes and clothes in front of the fitting rooms and on the benches.There were clothes that didn't fit, the person who was sitting around waiting for 6 p.m. asked me to put the clothes on the clothes rack myself!I understand the difficulty of hiring people, but we must not accept the unacceptable.(Original)Aucun service à la clientèle, plein de boites et de vêtements devant les salles d'essayage et sur les banc.Il y avait des vêtements qui ne faisaient pas, la personne qui etait assise à rien faire en attendant 18h m'a demandée de placer moi meme les vêtements sur le porte vêtement!Je comprends la difficulté d'engager des gens, mais il ne faut pas accepter l'inacceptable.
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February 2022 by Ty Henry
(Translated by Google) It closes before closing time. If you arrive 15min before closing forget it they are closed. Not impressed!!! False advertising!(Original)Il ferme avant l’heure de fermeture. Si tu arrive 15min avant la fermeture oublie ça il sont fermé. Pas impressionné!!! Fausse publicité!
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January 2022 by Marie-Jade Boucher
(Translated by Google) Great service and great 2 for 1 discount(Original)Super service et bon rabais 2 pour 1
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December 2021 by Martin Lauzon
(Translated by Google) Perfect for some aesthetic gimmick and some light summer clothes.(Original)Parfait pour quelque truc esthétique et quelques vêtements d'été léger.
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December 2021 by Isabelle Clerouin
(Translated by Google) I finally found the dress I was looking for in my size. And the Ardene is great.(Original)J.ai enfin trouvé la robe que je cherchais dans ma grandeur .Et le Ardene est grand .
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January 2021 by monique Duchesne
(Translated by Google) Fitting room closed(Original)Cabine d'essaysage fermé
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December 2020 by Caro
Store is good with a lot options! BUTThe staff girls are rude and helpless. They are always chatting between them and barely look at your face when you have a question. Am I bothering you? I felt like asking. If you hate your job please find something else. Zero pleasure shopping there today!!!
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December 2020 by josee laurent
(Translated by Google) Good prices, it is sure that one should not expect high quality but by searching we find beautiful things correct.(Original)Bons prix , c'est sure qu'il ne faut pas s'attendre a de la grosse qualité mais en fouillant on trouve des belles choses correct.
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December 2020 by Melanye N
(Translated by Google) Right now the worst store to wait 1h45 for entry when there are only 25 people in front of us. Last time ...(Original)En ce moment le pire magasin a attendre 1h45 pour entree quand il y a 25 personne seulement devant nous. Dernière fois ...