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November 2024 by Marie-eve Trottier
Since I was young, our entire family has purchased these mattresses from this store. Never disappointed, the mattresses last so long that it's worth more than the initial investment. Not to mention that the sales and after-sales service is number 1. I recommend it to you without any hesitation.
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November 2024 by Diane Quimper
We received unparalleled after-sales service. Thanks to the team!
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September 2024 by BabyBlack
10 stars for this family business! Personalized, professional and attentive service. The mattress is so comfortable and suitable for our motorhome, I recommend for recreational vehicles. Everything is perfect! A big thank you! Yes! Great after-sales service!!!
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August 2024 by Christiane Dubord
What incredible service - all by email - between Terrebonne and the Magdalen Islands.
Incredibly comfortable mattress topper, Voyageur set, custom-made 80 x 80.
A team of professionals ?
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August 2024 by Magalie Bedard
Family business. Great diversity of products. Personalized service. Anxious to meet our needs. Respect of deadlines and professional quality work. We had a custom mattress pad made for an RV. Everything is perfect!
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August 2024 by Nathalie Fleurant
A HUGE THANK YOU to everyone for helping me quickly, despite the enormous workload you have at the moment. I would like to express my appreciation to you. THANK YOU personally to Geneviève. Thank you for helping me find the best solution for my needs and situation. It's really perfect, I'm relieved and greatly reassured. The custom mattress protector is exactly what I needed and the price is very reasonable. I have no doubt that it will be durable. As explained, it was really important and essential. In addition, it makes no noise and does not affect the comfort of my mattress in any way. I will not hesitate to refer you and call on you again. THANKS THANKS THANKS ! I am extremely grateful!
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August 2024 by Jubiwan Kenobi
Service just as impeccable as the 3 mattresses and covers made to measure in an impressive time frame just before the holidays.
We can't wait to try them in our van on the vacation road. Thank you so much!
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July 2024 by Nancy Caouette
We needed a custom mattress for our RV. We received good advice and were able to try several models without pressure! They also have pillows that we can test and are very competitively priced. They also made the mattress cover custom-made since it is not a standard size. We had a small problem with the delivery time, but finally rectified the situation to satisfy us. The customer is important to them. We are very comfortable on the mattress and our pillows ? Quality family business, we recommend without problem!!! ?
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July 2024 by Francois Senecal
So well served, we feel that the customer is important to them. The quality of the product is excellent. Only positive.
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June 2024 by Gilbert Riendeau
I have been a customer for 20 years. My whole family sleeps on mattresses from Matelas à L'Horizontal. Custom-made mattresses for everyone. 100% satisfaction after sales service also 100%!
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May 2024 by Richard Mongeau
What a welcome! We feel like VIPs, good explanations on the various choices available and their options. We feel confident there.
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May 2024 by Roger Dubreuil
We bought a new trailer with a foldaway bed. The mattress that comes with the trailer is junk. We encountered horizontal mattresses at the Montreal RV show this spring. This morning we went to see their products and the service received was impeccable. They take the measurements of the original mattress, and we can try the available models. We purchased the mattress which is top of the game residential quality. Exceptional and professional service. I recommend it to everyone. In Terrebonne on Boul. Businesses.
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May 2024 by VIP TAXI TERREBONNE
Good service good product
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May 2024 by Tanya Di Tommaso
We purchased a latex mattress in 2021. The service was very personalized and the prices competitive for latex. It was the only company that gave us what we wanted. After using the wrong box spring, we experienced a few mishaps with the mattress. Catherine and Geneviève gave us impeccable after-sales service. They demonstrated great patience and empathy towards our situation and were always attentive to our needs despite our numerous calls and requests. You see that customer service and the reputation of their business are important to them and that is all that makes the difference between a big box store and this family business. I recommend 100%
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April 2024 by Nicolas Viaud
Une équipe familiale et chaleureuse à l'écoute de vos besoins et qui propose un service de qualité ! Ce sont d'authentiques artisans et très bons conseillers pour le choix d'un matelas. Zéro pression à la vente. Produits fièrement fait main 100% Québécois ! En date du commentaire je n'ai pas encore reçu le matelas alors je ne peux pas me prononcer dessus.