Canac is a hardware store that offers a vast variety of inventory at competitive prices. Many customers appreciate the friendly staff, who are often eager to assist with questions. However, experiences can vary significantly; some reviews highlight unpleasant service at the counter, with clerks sometimes giving the impression that customers are just numbers. While most customers find the prices appealing, there are concerns about the efficiency of the lumber yard, with some waiting extended periods to complete their purchases. Additionally, there have been instances where employees lacked the necessary experience to provide helpful advice on tools and materials. Despite these mixed reviews, some customers express loyalty to specific branches, citing better service and a more pleasant shopping experience. Overall, Canac has the potential to be a favorite among shoppers, but improvements in customer service and efficiency could enhance the experience further.
The service at the counter is very often unpleasant. Some clerks have an attitude that gives us the impression that we are numbers. We went to Canac on St Maurice in Cape Town, much more professional and pleasant service.
June 2024
Curbside pickup is extremely long 20 minutes is too much
March 2024
Outstanding service... Two departments visited and very sound advice.
