RBC Banque Royale
BanksHours:
3105 Bd des Récollets, Trois-Rivières QC G9A 6M1 Hours
About RBC Banque Royale
RBC Banque Royale, a prominent financial institution, receives mixed reviews from its customers. While the in-person service is praised for its professionalism and quality, the telephone service seems to be a pain point, with long wait times and agents struggling to address customer concerns. The bank's ATMs also face criticism for not accepting deposits on weekends, which can be inconvenient for some clients. Despite these challenges, the overall customer satisfaction remains high, with customers highlighting the excellent staff and management at the local branch level.
Most Recent Reviews
June 2025
2 hours and I gave up. Is this a bank or a place you go to die of starvation and dehydration before someone chooses not to run and hide in their cubicle like they're allergic to work?
October 2024
Terrible service.
The advisor and manager were very arrogant and disrespectful. I hate doing business with this bank. Having known, I would have chosen another institution!!!
July 2024
Good service but endless wait at branch
Why did you close the branch at the LesRivieres shopping center???? In Trous Rivieres…
This shared customers and reduced waiting times in branches
More Comments(42)
You May Also Like
- Trois-Rivieres, Quebec