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February 2024 by Mélanie Verpaelst
Last week I wanted to buy a light for my car. There weren't any so I had to pay for 2 (around $50). I had to spend 30 minutes with the man who advised me. I asked Are you sure this is the right one? He assured me yes. Well no, the bulb doesn't fit into the hole. Today I'm going back to get a refund but I'm being told that the packaging is broken, they can't. I was extremely careful there was only one cut on the packaging. It's really annoying to be informed and it's not the right thing and it costs me more than $50 for your mistake!!!Thank you customer service for giving me a gift card. Better service than in the store.
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February 2024 by Jack Kwan
Of all the canadian tires store I went to (50+) this CT store in Vaudreuil is the most Customer oriented and friendly. Willing to go the extra mile to satisfy a customer unlike other stored that brush you off.
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February 2024 by Pit
Stay away, crooks
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February 2024 by Pat
For the love of god avoid Crappy tire, especially this location. Go to point claire or pincourt, they wouldn't even take return of their own product even though it shows on the system. Even accuse you of returning a different product. Their inventory system belongs to last century, kind of frustrating knowing how easy it is to fix it...
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January 2024 by colette cousineau
They are making a change wow well done
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January 2024 by Ghislain Denis
I spent to pay my credit card account. It’s great that we can do this in store.
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January 2024 by Francine Laquerre
Bad customer service for returns
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January 2024 by Frédéric Charlebois
As all Canadian tires the sections change continually, always need to ask a clerk to find what you are looking for.
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January 2024 by Gwendal Le Pape
Not a big Canadian tire but staff is friendly
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January 2024 by Justin Boyd
This is Canadian Tire and it's got the full catalog. Wtv you're looking at it's likely in-store or on a 1 day order.Updated; they redesigned the exterior looks great
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January 2024 by Andre Brault
Good price
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January 2024 by Laurie-ann Naughton
Service Centre-came home with a missing wiring panel and loose bolts on the cross bar (JEEP) allowing anyone to get the roof off. I called the manager and was informed that all thé mechanics drive Porches and Audis so no one is interested in my cheap Jeep……. Not sure what calling customer service as suggested would do. The damage is done. The service manager was clear. His mechanics make more money than I do and drive better cars ?♀️ His exact words, your Jeep isn’t worth anything.
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January 2024 by Dawna MacTavish
Very helpful
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January 2024 by Harold Gill
Why do I always feel like I’m being looked at like a thief when I try to return something at CT? This ‘heavy duty professional tire guage’ was at best a weather ballon inflator. My PSI was actually so far out and high, it damaged my tires running them with so much air.I decided to first try a call to the 800 no. after the Vaudreuil manager (??) offered me the same product in exchange. Why would I want the same lousy, unsafe product. Like…money back please.So the deal I see with this Big Box ‘Dollar’ store co., is that they are the thieves. Their policy on returns is so confusing and so rigid and all a customer can get from a defective produxt is the run around and then get offered the same cheap product.BTW, this review was written AFTER speaking with management and AFTER speaking with TRIANGLE customer service…press 4 to hold. ??.Shop Costco, shop Walmart, shop Napa. Otherwise BUYER BEWARE!
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December 2023 by St Be
Good service. Choices and availability of products good...
