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January 2024 by Chantal Després
sometimes employees looking to help, but rarely. Never a hello but the cashier this morning breaks all records when it comes to looking stupid. No hello, I presented my points card and mentioned that I was paying debit no thanks no have a good day It's ordinary for customer service
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December 2023 by Canadian Critic
Pharmacy: called 10 times today. You put people on hold and never return or cut the line later. This is ridiculous! Unprofessional.
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December 2023 by Francois Durocher
Worst pharmacy service I've ever had
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December 2023 by Claudia Cyr
I'm leaving tomorrow for 6 weeks, I went to the pharmacy at 5:55 p.m. after work to buy my medication for 2 months.When I arrived I was told by all the employees I met that they were closing in 5 minutes, it's their Christmas party! Wow! I can't believe that a pharmacy is closed for this reason even though the FDS closes at 5 p.m.When I arrived at the pharmacy counter, I was refused. I insist saying that I'm leaving tomorrow. I managed to get my prescription prepared with a lot of eye rolling.Their checkouts are closed so they send me to the checkouts before I roll my eyes!Hey! If you choose to have a pharmacy as a business it comes with responsibilities! Closing 3 hours before closing for such an insignificant reason should merit a warning from the Order of Pharmacists.
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October 2023 by Lukasz Stachura
First experience not so great but the next ones got better
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October 2023 by Мария Кулик
Terrible waiting time at the pharmacy. Got tired of spending hours in there.
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September 2023 by Bhavleen Dhillon
The employees are so racist, me and a couple of my friends went to the store to buy each other some makeup products and the employees kept on following us and passing disrespectful comments here and there (by employees I mean by 2 middle aged women) we felt really uncomfortable and decided to leave within 5 minutes (btw this one women told my friend that she should ask us to pay for her since she thought that my friend couldn’t afford it)
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June 2023 by Vitaliy Vasylyak
Poor organization of the pharmacy. What to buy an over-the-counter drug forced to open the file. I refused. They refused to sell me the medicine. Lost time, got a lot of unpleasant emotions.
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June 2023 by Darlene
Make too many mistakes. Tell us we are not insured when we have been a customer for three years. Time to change pharmacies.
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March 2023 by François-Claude Matte
The sevices received at that Pharmacy is great. Last time i've been especially. The employee called Nicole services was great. She helped me and listened to my needs. Very good experience for me.
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March 2023 by Marc Lagacé
The amount of times I see people complaining here on-line or at the pharmacy itself about stuff they abviously know nothing about is mind boggling.The people at this PJC are nothing but kind, courteous, helpful, knowledgeable, and most importantly patient beyond belief!!!All the one-star reviewers are people who think they know more about pharmaceuticals than the actual pharmacist and/or confuse "pharmacist" with "psychologist".I highly recommend this pharmacy to anyone living in the area.
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December 2022 by Patrick F
Even when ordering 24 hours in advance for a specific time. It is never ready. Really need to find a better option is the area.
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December 2022 by Christin Nicholas
My daughter called and ordered the prescription from the pharmacy and they gave her the time to pick up. She went to pick up her medication and the employee in the pharmacy was very rude to her and mean, she said she doesn’t have her medication and she has to wait again in the line. My daughter came home crying.We are not going to the pharmacy anymore. Please talk to people with respect. Specially in pharmacy because people come with several health issues. Be kind to others.
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October 2022 by C R
The pharmacy staff take an inordinate amount of pride in being rude and obnoxious to customers while being 100% inept at the same time. They are a gold standard in how not to run a business
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October 2022 by Lindsay Ward
If I could give 0 stars I would.Many times the prescription wasn't ready when they said it would be. I called once asking for prescription formula (during the national shortage) they assured me they had, and I could pick it up, I arrived and they had given it to another customer. But the REAL straw that broke the camels back is when my son was released from the children's hospital after open heart surgery, he needed a prescription diuretic. I had been through a lot, 3 weeks post partum and healing from a csection... I called in the prescription and they told me that it would be at least 5 to 7 days. My son needed it that day (we were JUST released from the hospital). They told me to call other pharmacies. I was in tears, and was told "Madame, even if you cry, it won't make me get it faster". I was appalled by the treatment I received. A new mom, who had been through SO MUCH and this was the response. They only speak French and refuse to speak English.The next day I transferred my files to Pharmaprix who told me they were so pleased to have me. I am treated like gold there and I will NEVER step foot in this Jean Coutu ever again.
