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January 2024 by Alex Crepault
Booked an apt. to open a business account a week ago by phone. Got several confirmation by text, including one 30min. prior to the meeting. Went to said apt, only to be told the person is not available until Jan. 25th and that no one else could help me. Judging by the reviews here, this seems to be a regular issue with this branch / bank. How can a business trust a bank with such poor ethic?
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December 2023 by Alexandra Armstrong Cossette
They called me one hour before the appointment which was made a week ago to tell me the estate department was closed. Rude and arrogant and not accommodating at all.
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November 2023 by Reymond suba
Good services. Thank you for Ms. Amanda Brenie she assist me with all banking needs, She is incredibly nice and helpful :-)
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August 2023 by Phil Campeau
I was served quickly and in a friendly manner.
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May 2023 by Mina Gerges
One is the best RBC branchesJenny Blagden always on time and there to solve any issue on the spotThis is phenomenal
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April 2023 by Sara R. Santos
Need to call the bank, get a robot instead with zero options to speak to a representative
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April 2023 by Denise Treich
If I could give less than one star for this branch I would. The staff here are arrogant and rude and seem to take delight in making the easiest transaction difficult. Why isn't someone doing something about it? It's a terribly, unprofessional representation of the RBC. My dealings will be at the St-Charles branch from here on in.
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March 2023 by Ragy sho
It's not professional at all , when you book an appointment on phone then the advisor didn't call or sending message to apologize for attending the appointment, I had an confirmed appointment with Jeffrey Abu Paul .. but it looks like .. that there is no appreciation for the value of time ... I am really disappointed ! Waste of time !
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December 2022 by Chris Crombie
In light of all the negative reviews, I was hesitant to come here. Well, all I have to say is that I'm happy I came here, the staff was very friendly, polite and helpful. Service was very quick and easy!
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December 2022 by Daniel Lu
Worse RBC branch on the planet. Rather drive to another one and waste my time. Some of the Employees there are rude, unfriendly and intrusive. Blunt rude coments. AVOID IN ALL COST
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December 2022 by Léonie Bertrand
I was hung up on because I couldn’t enter my card. I was calling about an inquiry and they wasted a good 10 minutes of my time making me wait for a representative until they simply hung up on me. Very disappointed
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December 2022 by Alex Novak
Bad service. Not processional staff.
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December 2022 by Robert Ellis
Ridiculous, they do not answer their phones ever!!!
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December 2022 by Arashdeep Kaur
Ugh!Waste of time please just go there if this is home branch they don’t like to deal with people who opened their account somewhere elseWe thought we can go to any RBC branch but this branch kinda like their own people .Slow working people.If you want to complicate your simple work .This branch is best for it
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December 2021 by Ranjit singh
Bank suppose to be open till 8 pm according to google maps on 10/11/2021 but it’s close at 6:30 pm already