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March 2024 by Sylvain Rouillard
Made 2 days Saturday and Sunday I call 15 to 20 times and no one answers
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February 2024 by JOSEE LANGEVIN
Really the sea….
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February 2024 by carcar 97
I don’t know what other people are on about (I guess to each their own), but every time I come to this Rogers I am always taken very good care of. 4 years ago I received excellent customer service from an employee named Mark-Andre. He helped me decide which phone was best for me (iPhone or android) and I went with a wonderful S10+ which served me greatly for years. 3 days ago I visited with the intentions of purchasing an iPhone 15, which I did, and Mikel helped me out not only with purchasing the phone itself but also changing my plan (to a much better one might I add!). And today I went back to swap my iPhone 15 for the plus version and Justin & John took the utmost care of me. There was a little ordeal with the swap itself that took a lot of time to figure out, but with their patience and perseverance, both as a team managed to plow through, solving the issue and giving me what I wanted and needed in the end. Not to mention, they were friendly as heck.I seriously never had a bad experience here.
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February 2024 by Lison Pelletier
Horrible service. Not proactive at all with explanations, discounts, set-up...set-up on phone is not even complete and they move on to another customer. And when the set-up doesnt go well, they dont come back to assist, they advise to call Rogers customer service. Will never ever ever go back in that store.
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January 2024 by Eric Lanthier
You cannot simply walkin. Complicated system with a QR code to scan and wait for someoe to open the door. Worse idea ever. Will deal with Best Buy instead thats 5 minutes away
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December 2023 by Jaideep Sekhon
They will lie to you to sell you the phone!
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November 2023 by Mega Bear
This store is one of the best rogers store I have ever dealt with. John and was very helpful with all the advice and knowledge. I always come here for help with my phones.I highly recommend this store for your cell phone needs.
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August 2023 by Shawn Morris
Seb was great! He happily got me everything I needed quickly even though I came in right before they closed
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August 2023 by william rand
It’s 1120 am on a Sunday morning, store is closed and crowd of people outside store. What a badly run business in the heart of Vaudreuil. There’s a hand written paper stating that they open specifically at 10am on Sunday mornings. Get some workers, you need them !!!
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July 2023 by Mylene Alarie
Went yesterday (15th of July 2023) got there at 3. They are closed. Go to find out they do this often. People have appointments and they end up being closed . Please change your staff! I drove an hour to get there as that was the only address it would save at. How can this be acceptable?!Edit: next Saturday, same thing. They decided not to show up to their job. Will be contacting corporate.
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June 2023 by Justin H
Worst customer service experience in a while. They make you wait outside in the rain with the door locked. Takes an hour for a simple pickup of an order that's already paid for.
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March 2023 by stuart edding
Made an appointment but the store was closed!!!!!!!
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January 2023 by georgegervin61
3rd phone I have purchased from the vaudeville store, always great service
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October 2022 by Anantveer Singh
Very poor service. Extremely long waits in the sun.
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April 2022 by Nicholas G (Nick)
Nice store, friendly staff ?
