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February 2024 by Sergio
It happens faster through Aliexpress than through Structube ?
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February 2024 by Amelie Vallieres
I was picking up an order placed online. The employee ask me to take the boxes out of the backstore myself while she stayed by the backdoor. Worst service ever
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February 2024 by Kari Caruana
Love their aesthetic and the costumer service in store is very friendly and helpful !
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January 2024 by LilDuckie xoxo
Terrible company. Ordered a buffet in September, was told it would arrive in December. Just called today (mid December) and I'm told the product will only arrive end of January. Steer clear, you're better off spending a few extra dollars and going with a different company. The money saved is definitely not worth the hassle. They are very strict with their return policy, tried to return an item that was still sealed in the box, I was told that their return policy is 7 days.
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December 2023 by dominique drouin
Was at your store this morning and the yound lady who served me was extremely helpful I asked her her name NAILID and funny when it's time to complain doesn't take long ...but when a service is very good we should all take the timeThank you
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December 2023 by Carmen Quintero
The store sells very nice furniture and their prices are very good too.Thanks to Nailid for his good service and courtesy.I recommend you ask for it.10/10
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December 2023 by Joanna Hidalgo Juarez
Excellent customer service, friendly staff.will definitely be going back to buy more!!!
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December 2023 by Hélène
The store is supposed to close at 5:00 p.m., but at 4:50 p.m. the door is locked and the 2 employees are at the cash register!
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October 2023 by Johanne Ritchot
Good choiceCourteous service
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August 2023 by Santiago Behar
I have been a customer of Structube for over 5 years. I can say that by far, Nailin's customer service has been the best. We'll certainly be coming back with her.
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December 2022 by Alexandr Shyshkin
Store was closed on 26 of December
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December 2022 by Dawnna David
I did my homework online and knew exactly what I wanted to purchase that day. I walked into the store very early in the morning, as I walked in I heard a giggling. I looked toward the cash and there were a couple of "girls" huddled by the cash, as they looked toward my direction still giggling. I proceeded to look around. I was excited to make my purchase; especially what I wanted was on displayed as I entered the store. It was the 10 seater dinning room table and chairs also a queen bed I saw online. I walked around the store for about 20 minutes looking at other things. I wanted to ask about the table but the way they passed by me I was hesitant to inquire. As I contemplated about if I really wanted to spend my money at this location a man walked in the store. I don't know where this young girl came from but she was by this man's side within 10 seconds after he entered the store. I stood about 2 feet from them as she tripped over herself as she tried to be of help to the man. I waited to see if I would be approached because it was clear that I needed information about buying the set. When she was through with the man, she quickly glanced at me and turned on her heels in the opposite direction. A few feet away she fluffed a couple cushions and then walked away. I was convinced then that I was not about to spend my money there. If they did not like the fact that I do not look like them, therefore, they should not like my money either. I did not necessarily need them breathing down my back, at least a little help could have being offered. I left with my money and I will try another location because I do like the style of their furniture.P.s. After all the help she offered to the man, he walked out of the store behind me. This was my very first experience with this company.
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October 2022 by Paul Anthony
Good furniture store, but a bit pricy ...
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January 2022 by Patricia Gavidia
Order placed in Oct to be shipped in Dec. We never received and nobody call, now they say they don't have a date and if we are not happy to go and buy ailleurs... Nobody answers the emails, no service at all. Very disappointed with the service..... Think twice if you place an order that they don't have in stock!
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January 2022 by Rafat Sammour
Very disappointing.. we went to the store and selected 3 different items to buy. All of them were out of stock
