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January 2024 by John McCusker
Anthony and his team at the service dept are the best!
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December 2023 by Wendy Wood
I had a great experience with Justin - he was attentive and responded to all my questions in a timely manner. There was a mixup where they thought the car included something and it didn’t so they ended up giving me a better deal which I was pleased with. Ernst was great as well and helped me with the financing. They gave me a good price on my trade. Overall an excellent experience!
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December 2023 by Trinity Romano
This Honda gave me a really great deal. Shout out to Julien, George, and Chris for making my first car purchase a breeze. I really appreciate the team and their patience with my indecisiveness haha! Thank you :)
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November 2023 by uphill faster
The heart of a dealership is the service department. You will interact with them more than your salesperson. Our entire family has used Honda Vaudreuil’s service for over a decade and always felt well cared for. We’ve bought several Hondas from this dealer as a result of the excellent service and most recently our daughter would have her subaru serviced there. To illustrate a point her subaru was past it’s useable life and rather than offering her to perform useless repairs Chris had “the talk” with her and offered to let her keep the car there for a few days until she figured out if she’d sell/scrap etc…. They also adjusted her bill as a goodwill gesture. All this without asking. Who does this?Anthony, Chris and Vince have always gone above and beyond in making sure things are done right for all of our vehicles (Element, Odyssey, CRZ and HRV) and I cannot emphasize enough how excellent they are at their jobs. Management if you’re reading this - hold on to these people - show them your appreciation because they keep your customers coming back!
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November 2023 by Madeleine Palmer
Excellent service from Chris Rich from beginning to end of service for my beloved 2014 Fit. He gave me an appointment when I could have a loaner. Clearly communicated what did (and did NOT) need to be done before starting some work. As well as inspection and repair I had the car washed. It was so clean that I did not recognize it and walked past it. I look forward to Vaudreuil Honda looking after this car for years to come.
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November 2023 by Boaz
Honda civic 2019 they evaluated it at 19500, it was on the lot the next day for 25,600. I tried to follow up and got the run around, My fault I guess because I had been a customer for over a decade I assumed they had my best interest in mind. DO NOT TRUST THESE GUYS!!
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October 2023 by Annie Mac
HONDA EXPERIENCE....I had to bring my brother in law's blue Honda car for a recall.. the service here was tip top.Christopher's service was fantastic ! BRAVO HONDA! YOU LOOK GOOD! Continue your outstanding presence in the West Island.
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October 2023 by W. Sara
Christopher from service department is very patient, friendly and professional! Helped me figure out the issue within a very short time. He is a very nice guy! We’re able to drive back to Toronto today and keep safety! Very appreciate his help!
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September 2023 by Andrew C
Anthony and the service team are absolutely amazing! Always working with you to find a solution. Have dealt with them on multiple occasions (10+ yr old vehicle so it needs its TLC), including once on a hour’s notice and they delivered. 100% confidence in this team and the work they do!
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July 2023 by Ibragim M
Awful experience. They wasted my time for nothing. They promised that they would repair a few things on the used car that I agreed to purchase. They texted me that the car was ready for pick up. Once I arrived there, only 1 thing was done. They told me to buy the car and bring it next time for it to get other things fixed. I was pressured to buy a car that needed a few repairs even though they promised that they would be fixed.It's a long story if I write the whole experience in detail.I wanted to speak with the sales person in front of the general manager to understand why they did this but I guess it was impossible. I spoke only with the finance manager.
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July 2023 by JP
Horrible costumer service, a salesman name Zindine( Zino) in this dealership made an appointment for me at 3pm and then when I was getting in the dealership parking lot at 2:58 pm he cancel me and told me to come back at 4pm then half an hour later he call me to tell me that he sold the car that i was supposed to see and buy that day, and telling me to go see somebody that he knows in another dealership, very unprofessional.
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June 2023 by Julie Prud'homme
Best dealership ever. Family feel with their amazing employees. Called in a panic when my car check engine light came on. Brought in the car right away at about 4. Brought it in, scanned the computer, just a switch. In an out at a very reasonable price. They even stayed past closure hours to finish up my service. Can't say enough, Thank you Honda Vaudreuil
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June 2023 by Harsh Desai
Extremely satisfied with the service I received at this dealership. I had to urgently make an appointment last minute and they took me in and resolved my matter in under an hour. Tony from the service department is honest and courteous when it comes to dealing with repairs and I had a pleasure dealing with him. I will definitely consider purchasing a vehicle from here in the future.
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June 2023 by Corey S
I purchased a new Odyssey from Justin, everything went smoothly and the van was sparkling when I picked it up today. Justin was great, highly recommend!
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June 2023 by Mohannad
Sales Representative was released the day after I received my car.My new Odyssey is so noisy I can't even drive it as it gives me tinnitus and vomiting