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March 2024 by Vakero wmw
Lack of respect. -0
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January 2024 by Daniel Therrien
No one communicates with each other at this place, I won't say everything that happened but I can tell you that I canceled my test drive at least 4 times because he had sold the vehicle I wanted to buy.
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December 2023 by Marcus 9
2nd vehicles purchased from Mazda Victoriaville, all the team is superb! Exceptional after-sales service! I recommend. Thanks Mazda.
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December 2023 by GUY GRONDIN (fantôme du passe)
I have 5-star service with Gaëlle at Mazda service! Well done and good continuity. I feel like a VIP member.
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October 2023 by Caroline Manseau
I loved my customer service. My experience was simple and effective. All the employees are very warm.
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September 2023 by Linda Rhéaume
I only give one star considering the contradictory information received!!!Advisors should have better supervision before advancing on prices!I am very disappointed by this experience, in addition to having lost almost 2 weeks of my time because my seller was never availablePlease, a little respect for your customers!
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August 2023 by Elfrix
very bad seller.. lying and false promises in addition to the service which is mediocre.. never again will we do business with mazda victoriaville
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July 2023 by maxime lachance
Very good service, courteous and professional
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July 2023 by Stacy
Worst service, sellers never return our calls. I will never go back there. A big 0!!!!!!!!!!!!
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July 2023 by Frank Maupas
This is the opinion I wrote the day I ordered my used vehicle a year ago: "Store and fleet well stocked and clean, top-notch team, all the staff are attentive and the sellers are perfect! Especially Hugo! I recommend very, very highly! "Here is the updated opinion: TO ESCAPE URGENTLY! Indeed, under their big smile hide dishonest people, we bought a car for my wife and one for me, a few months later we realized that they had sold us with a serious and dangerous brake defect, we returned they did some of the repairs without any excuse whatsoever even though they sold us a vehicle which put the safety of the occupants at stake... I asked to have the file for my vehicle and 1 year later I still don't have it not had… But today I know why! Because there was a carfax with 2 major events on my vehicle and of course they must have "FORGETTED" to tell me on the day of the sale oh what a shame!!!! And yes, because I would have known that, I would never have bought the vehicle! So I don't know if they do this to everyone or just because they saw 2 freshly arrived French people arriving and it would be easy. But this concession is a SHAME, be very careful if you go there, don't be fooled by appearances, they are deceiving!
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June 2023 by Gaétan Thibault (GT)
I made an appointment Monday June 19, 2023 in the morning via a reservation center (I didn't know it was a Mazda reservation center) to go test drive a 2009 Pontiac VIBE car. I received confirmation shortly after informing me that my appointment was booked for the next day June 20 at 3:00 p.m. I even received a call back the next day while I was on my way to the dealership. However, upon arriving there, I was informed that the vehicle was sold on Monday (signed bill of sale). I knew that the steps I was taking (reservation, appointment confirmation) were done through another service and not at the dealership directly. There is a serious communication problem because I was never informed that the vehicle had been sold which would have saved me from having to travel from the south shore of Quebec (i.e. 3 hours round trip) and spending gas for nothing. I don't know if this type of communication problem happens often or if it's a tactic to get the customer to come on site to offer them another car (in short, conclude another sale). I don't remember the names except those of Julien and Sonia with whom I had email exchanges. In short, if you make an appointment, communicate directly with the dealership because they do not seem to communicate with each other.
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June 2023 by Jonathan Barrette
Thank you very much to AJ who served me extremely well and took the time to listen to my needs and make great suggestions.I'm impatiently waiting for my next CX-90 ;)
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May 2023 by Spectro Gamer cool
Great service with AJ
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May 2023 by Sylvio Laquerre
Good service from aj!
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April 2023 by Nathalie Doucet
I liked. I love my car. Mr. Beaudoin was very pleasant. Very good service.
