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March 2024 by edouard el kaim
I have been bringing my business to this place for the last 13 years. The owner of the Locksmith store is a nice gentleman. The problem is that he’s sharing a space with the bicycle shopThe people who are managing the bicycle shop are supposed to replace and make keys when he is not there. This is a very very bad idea. It is not the first time that they are treating my tenants very badly Today one of my tenants went out of the shop crying because they were so rude , she is a nice sweet and educated girlI spoke to the person that was there today and explained them that I was the owner. I sent him a note with my signature it wasn’t enough. Then my assistant sent him a note with her signature. That was the same that he had on his little card. It wasn’t enough again. He told my tenant that he will not make a copy of the key,he was super rude with her, maybe I’m going to tell all my tenant to bring the business somewhere else
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January 2024 by Justin Kausel
Certainly one of the top bike shops in Montreal with an incredible team of experts and seasoned cyclists AAA service
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December 2023 by Victoria
Kind staff :)
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December 2023 by Georges
The gentleman assured me that they had the part I was looking for. They didn't have it, but I left with what I was missing! Now my bike works again!
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November 2023 by Cindy Lai
I was riding on the Westmount Park bike path last evening when I rolled over a large stick. My fender was all bent and broken and I could not ride my bike anymore. The tools in the park were rusted and I could not adjust the wrench. I was with a friend and she told me that there was a bike shop a few blocks away on Victoria so I rolled my bike on its back wheel there just before closing. A very kind man helped me remove my fender and I was able to ride my bike home. Such good service! Thank you!
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September 2023 by Avi T
Very nice people. Had a small issue with my nephews bike and they fixed it a few minutes before closing.Would highly recommend
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September 2023 by Jacob Kalichman
Bought a downhill helmet from here. Amazing service. Very helpful staff all around. Exceeded all expectations! Highly recommend.
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August 2023 by Deanna M
I had been going to this store for a long time. I think the mechanics are very good ,polite and friendly. However, the last time I was there (and I had just spent some money) I asked the man there I think is the owner, to help me fill a tire. He reluctantly did but after he threw the pump quite forcibly on to my spokes and walked away. Will never go back!
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July 2023 by Gentle Nomad
Great selection of bikes, & excellent staff, focused on bringing great customer service. Love the cannondale bike selections. Looking forward to returning.
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June 2023 by Ellie Mota
Would definitely come here again!! I don't know anything about bikes but a super helpful employee (young guy with dark blond hair, I'm sorry I didn't get your name) found me the perfect one! He was very friendly and knowledgable which made for a great shopping experience. Thanks so much, I love my new bike :)
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June 2023 by Guillaume Marion
I’ve been into road cycling for about 5 years now and tried a few cycling shops on the island of Montreal and this one is the best thus far with great customer service and expert advice. Highly recommend!
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June 2023 by Sylvie Samson
I’ve started going to this shop this year and had amazing service every time. The owner, Steve, is very knowledgeable and generous with his time. I recommend 110%. Great service!!!
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May 2023 by Leland Vachon
I am absolutely thrilled to share my exceptional experience with Martin-Swiss, the bike repair shop that has become my ultimate sanctuary for all things cycling-related. This hidden gem has exceeded my expectations in every aspect, offering an unparalleled level of expertise, customer service, and passion for bicycles. It's no wonder Martin-Swiss has garnered an outstanding reputation within the cycling community.From the moment I stepped into Martin-Swiss, I was warmly greeted by a team of knowledgeable and dedicated professionals who radiate a genuine enthusiasm for their craft. The staff at Martin-Swiss possess an impressive wealth of knowledge and experience, and their unwavering commitment to providing outstanding customer service is truly commendable.The shop itself is meticulously organized, creating an inviting and aesthetically pleasing atmosphere for both seasoned cyclists and beginners alike. The attention to detail is evident in every corner, from the well-arranged tools to the impeccably maintained workstations. This level of care and dedication reflects their commitment to excellence and ensures that every customer feels welcomed and valued.The mechanics at Martin-Swiss are unparalleled in their skill and precision, handling each repair or maintenance task with utmost professionalism. Their in-depth understanding of bicycles allows them to diagnose even the most complex issues effortlessly. Whether it's a routine tune-up, a challenging component replacement, or a complete overhaul, you can trust that your beloved bike is in the most capable hands.What truly sets Martin-Swiss apart is their unwavering dedication to customer satisfaction. They take the time to actively listen to your concerns, providing tailored solutions and expert advice to meet your specific needs. The team at Martin-Swiss is genuinely passionate about enhancing your cycling experience and will go above and beyond to ensure that your bike is optimized for performance and comfort.Moreover, Martin-Swiss stands out for its transparent and fair pricing. Unlike many other repair shops, they believe in building long-lasting relationships with their customers, which is evident in their honest and upfront approach to pricing. With Martin-Swiss, you can rest assured that you will not encounter any hidden costs or unexpected surprises when settling the bill.Despite their popularity and the high demand for their services, Martin-Swiss manages to deliver efficient and prompt repairs without compromising on quality. Their exceptional organizational skills and commitment to timely service are truly impressive, ensuring that you get back on your bike as soon as possible.In conclusion, if you're a cyclist in search of a top-tier bike repair shop, Martin-Swiss is an absolute must-visit. Their unmatched expertise, outstanding customer service, meticulous attention to detail, and genuine passion for cycling create an experience that surpasses expectations. Once you experience the exceptional service at Martin-Swiss, you'll never want to take your bike anywhere else. My deepest appreciation goes to the entire team at Martin-Swiss for their unwavering dedication to keeping my wheels spinning smoothly and making every cycling adventure an absolute joy!
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May 2023 by Fiona Fi
Best repair shop in MTL. Kind people, great service and super reasonable prices. I was quoted $120 for new rubbers elsewhere but MSC did it for $60. I constantly recommend my friends to get their bikes fixed here!
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April 2023 by Z H
Being new to the sport, Steve along with his team have taken great care of me. They are extremely insightful and always provide me with their honest opinion and premium service.
