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December 2025 by M MTL
If I could give zero stars I would.
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December 2025 by Tyra
Shannon at reception is great! Very helpful and kind.
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December 2025 by Michael James Mines
Great place great people
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December 2025 by Aida Nature
I attend spin classes every week with Scott and Jacques on Mondays and Wednesdays, and they are really excellent. I never miss these classes because the energy, motivation, and structure are always on point. Today they even hosted a special class together, which was fantastic. I really appreciate both of them and the great experience they consistently provide.
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December 2025 by Mohammad Ghanbari
Unfortunately, this has not been a positive experience for children’s soccer. The coaches appeared unprofessional and the sessions were poorly managed. I hope improvements can be made.
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November 2025 by Tara Laleh
I am having a nice experience at the zumba class with Anabel. She is professional and she teaches new moves of new songs at the beginning which is so helpful and makes it easier to learn.
She designs the dance routines based on the students’ level, and the dance musics are mostly trendy, that I really like🤩
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September 2025 by Patsy Stoned
The pool could be better maintained. Nice staff?
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August 2025 by David Dankort
Paying for a membership mostly for cycling classes. About a quarter of their bikes in the cycling room don’t work. Beyond that, one has no access to those bikes outside of 1 hr classes (no longer 7 days a week). Finally two similar bikes are freely available upstairs - only 1 works.
I guess this is how they keep their fees low
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August 2025 by Mansour Videos
My favorite place
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August 2025 by Erin Stokoe
Most of the counsellors are friendly, but keep in mind they are just teenagers. When it comes down to there being a safety issue with your child, they will pass the buck until there is no one left to blame but yourself for trusting in a team that should not have any responsibility for anyone’s children. My child slipped in the pool change room and hit his head on the floor one afternoon. When I picked him up he was not ok; he couldn’t put his shoes on, he could barely talk, he couldn’t follow simple instructions, he had a headache, and fell asleep as soon as I put him in the car. Before I left with him, I asked if something had happened to him and no one said anything. I chalked it up to dehydration. No one informed me that he hit his head until the next morning when I asked his counsellor if they could ensure he drinks more water so he not get dehydrated. The. Next. Morning. He had a concussion, and he went to sleep moments after I picked him up… The negligence is unreal. If you must send your child here, and if one day you pick them up and they don’t seem ok, ask everyone you can about what happened because they are so beyond disorganized with incident reporting it’s horrifying. I will never send either of my children here ever again, and I highly recommend that you don’t either.
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August 2025 by Elaine
I joined the Westmount YMCA to swim and do aqua fitness. My only complaint is that the water is quite frigid. Is there anything that can be done to warm it up a few degrees?
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July 2025 by P P
Yesterday I found my 7 year-old daughter at pick-up from this YMCA Summer Camp left alone at the park. The whole camp had left the park leaving her behind by herself. It was + 30° C with lots of heat and sun, my daughter didn't have any more water was thirsty, freighted and lost talking to strangers. This was not an isolated event, she had been left dripping wet inside an air conditioned room and was denied going to the bathroom to change her clothes, among other incidents. The Summer Camp team lacks training, maturity and mostly lacks common sense. This team is not prepared to be left with the responsibility of taking care of groups of young children. If you care about your child's well-being beware of this place. Presently considering taking legal action against the YMCA.
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May 2025 by Halema
It saddens me to write this review, especially since I’ve been a loyal member of the Y since 2019. When things are going well, there’s nothing to complain about. However, recent experiences have left me extremely disappointed.
One major concern is the behavior of an instructor named Morgan. I found her to be rude and disrespectful, and unfortunately, she brought her personal political views into what should be a neutral and inclusive space. I reported this issue, but rather than addressing it, management chose to ignore my concerns entirely.
Another serious incident occurred on a weekend when a the leg-press machine malfunctioned during my workout. Morgan was the only staff member present at the time, yet she made no effort to assist me. Instead, two other gym-goers rushed to help, while Morgan repeatedly insisted that “this never happened.” The entire incident was caught on the facility’s security cameras, yet management not only failed to follow up or check on my well-being, but they also sent me an email that felt more like a warning than support — implying I was “causing concern” by speaking about what happened.
This experience has been incredibly disappointing, and I feel disrespected and let down by both the instructor and the management. The Y should be a safe, welcoming environment — not one where members are silenced for sharing their experiences.
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February 2025 by M.C.C. lavigne
Good value for the price.. very professional and kind staff.
Wonderful choice of classes
Very clean facilities
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February 2025 by Hernan Katz
This place is the best community gym, the employees are amazing. congrats YMCA!
