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July 2024 by Armanda Soares
Great customer service
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June 2024 by Kiley Ramsay
Glad this location still has tellers that can help you make a simple transition, in one step! They're always kind and patient. I wish all the other locations had helpful faces, able to help instead of going to the ATM. Give Americans their jobs back!!
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September 2023 by colleen kelley
They no longer have tellers. Just someone assisting at ATM. Not a good experience.
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February 2022 by Seth Terrell
Made a quick deposit on a Saturday. Convenient.
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August 2019 by Bob
Nice people and great hours!
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January 2019 by Bob T
Nice people and great hours!
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April 2018 by Matt Laires
Great customer service, friendly and helpful
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January 2018 by Perry J.
Citizens Bank should be avoided. Their fees are numerous and high, and they use dishonest trickery to get their customers to pay more fees. My experience is instructive: I had been a good customer for six years, but because of a confluence of events, PayPal pulled money out of my account right before three checks came in to clear. That was right before a holiday, and Citizens was closing early even though the day before the holiday was not a holiday in itself (they shouldn't have done that). As a consequence, I couldn't get money into the bank to cover the checks. The checks then came in to clear in the order of smallest to largest, and I should have been charged one $39 overdraft fee; but Citizens re-ordered the withdrawals from largest to smallest so that I was charged three fees. This is what I mean by "trickery". Only the greediest banks use tricks like that to raise money from their customers. If you are looking for a bank, you would be better off at a savings bank or credit union.
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March 2016 by hanna wassouf
I stopped by the bank to ask some questions about my account and I met with the rashid mahmood. It was the worst experience I have ever had a the bank. He kept telling me to switch to bank of America if I don't like the his bank. Also he was very rude talking to me. Never going to that branch again. And thinking to switch to bank of America.
