Horrible, I booked an appointment. Got there 15 minutes early and still had to wait 30 mins to get seen, Then they lost power anni had to goto another metro an then my account got locked an they had to call tech support. My taxes never got complete. I just ended up doing them on turbo tax for much cheaper and easier !
I gave a good score because they know what there doing but the cost is outrageous..and will be doing it on my own online for the quarter of the price