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January 2024 by zach r
awful customer service, slow shipping,etc
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November 2023 by Emily Edman
I live in Illinois and shipped a package to my cousin at the wrong address and it was delivered. I realized my error 4 days later and called the post office to see what could be done. Kim was amazing! She was able to have the courier retrieve my package from the wrong house and then was able to send it to the correct address for me. She called me 4 or 5 times with updates. Thank you so much for the awesome customer service!
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August 2023 by Rhiannon Landry
Went in this morning to apply for a new passport, but was refused service since the service clerk assumed and implied that I was not a US citizen and did not have a birth certificate. As a Bristol resident, I'm incredibly disappointed.
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August 2023 by Jim Osborn
We have been nomads for 12 years, and literally know post offices all over the country, and the staff here is the best we've ever seen. AND they give out candy!
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March 2023 by Matt carvalho
I went in for a passport renewal and Tom who assisted us was outstanding! He was thorough, pleasant and extremely helpful. Overall an excellent experience.
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March 2023 by Alexis Yee
Tom, who attended us with our passport application was so kind and helpful.Thank you!!
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December 2022 by W L
Peak shipping season probably isn't the best time to ship something on a 1hr lunch break. Zero urgency to service customers, plenty of time to make small talk though.
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April 2022 by Marie J.
Great P.O is Bristol.....very very patient when doing passports.....helper was wonderful.
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April 2022 by Heather Evans
I’ve been twice and gotten great service quickly both times, with no or little wait. I appreciate the politeness and efficiency of the person who helped me. Thank you!
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February 2022 by mike S
Inside not bad ..but trying to call them don't waist your time never answer phone...and who ever is sorting the mail can't get my address right I'm always getting other houses mail some not even from my st sometimes the address number is right but wrong street other times right street but wrong address number ...smh
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October 2021 by Megan Jackson
Super nice and helpful with passports, even with my son being super hard to photograph.
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September 2021 by paul camps
Allow yourself an hour going this place. Terrible service and unfriendly apart from the one person.
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June 2021 by Opal Gayle
I am very upset with the employee who took my passport application. He neglected to inform me of the gross extended wait time due to Covid. He waited until he ran my card and handed me my receipt to tell me it would take 10 - 12 weeks, and that l could have paid an extra $60 to have it expedited. I asked if l couldn't just pay him there, and he said l could but that it was now too late because he already completed the transaction l. It has been almost three months, and still no passport, and l have been calling the number he gave me, and once waited over 4 hours to finally speak to an agent.
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June 2021 by sachin raj
10% are very polite and hard working . 90% of the worker just dont like their job.
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May 2021 by David Coop
I find the service rude and less accommodating than other post offices nearby. Warren is better
