BJ's Wholesale Club in Coventry offers a convenient shopping experience for its members, especially with designated shopping hours for seniors and first responders. The optical department receives praise for its excellent service, with staff being professional and attentive. However, there are mixed reviews about the customer service at checkout, with one staff member noted for being less polite. The store is easily accessible from I-95, making it a popular stop for travelers between New York and Rhode Island. The gas station connected to the club provides a hassle-free refueling option, often with minimal wait times. The store is well-organized, although some customers have reported a lack of staff at the registers during busy hours, leading to reliance on self-checkout. Curbside pickup is a favored option for those who prefer not to shop inside. Lastly, some members have expressed a desire for more variety in product brands, particularly for certain items like macadamia nuts, suggesting that the store should offer both their brand and popular alternatives for customer choice.
Jesse in the optical department was outstanding in assisting me to get new glasses. Professional and thorough. The glasses were ready when promised and notification came by text. Would absolutely buy optical products here again.
February 2024
I just want to say I don’t shop at BJ to much but this is my 2 nd time cashing out and having a question while doing so. I got the same lady both times. Her name is Kim. She is so miserable. I have no clue how she works with people.She should be more polite to people.
February 2024
Can’t go wrong with BJ’s!! Attractive prices and great selections
