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January 2024 by Karen J.
Scheduled online to receive the RSV vaccine. I arrive and check in, to be called back to the pharmacy because they don't have the vaccine in stock! Had to reschedule for next week and listening to their conversation, they "think" it will be restocked. Instead of offering to call me to confirm that it's in stock before I arrive, I had to ask them whether I can call to confirm its arrival before my rescheduled appointment. Do better.
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December 2023 by Nancy Lemoi
Great equipment, easy instructions, nice in store help. Excellent results.
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October 2023 by Joann P.
I had an issue with the CVS Pharmacy in Coventry Rhode Island. They filled my prescription twice. When I tried to explain it to them last weekend the pharmacy tech: Megan told me I never came in and picked it up. It was put back after 14 days. I told her I picked it up on that 11th or 12th of October. She keeps looking at the screen and keeps telling me that's not correct because it's says here you never picked it up. This goes on a couple of times even though I keep telling her I have the prescription. Then she rolls her eyes and tells me she's not going to argue with me.
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July 2023 by Cheryl O.
Worst pharmacy in the State. Always under staffed. Meds often not available. Long wait turn around times. Rude unprofessional. Disgusting
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December 2022 by Deborah M.
To the Store ManagerI'm leaving this review and the 1 star for the dishonesty of your associates and "management " titled people you have working there.I dropped off 3 packages to be picked up by UPS on 11/30/22 and 2 packages never made it to the location.Now I went today at 7am to find out if they are still there? No......this is December 9th.I go to UPS on Jefferson Blvd MY packages NEVER left your store after they got scanned so I call up once again and asked if someone could check. Nope not here.One more time today which is 3:45 I go and want to check myself we go up front and guess is what is at the top of the pile to be picked up? MY PACKAGES.The review stands but now I want to knowWhere were my packages all this time?Who found them? Why didn't anybody at least tell me?I want answers and deserve it. I go out of my way to make my patients happy and this is what I get in return.Bad customer service.I want feedback and will be calling your regional manager for infirmation.
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January 2022 by Kristen S.
If you looked up hot mess express in the dictionary, this place would be what you found. Pharmacy is always insane, never enough workers, always a problem with self checkout, just avoid and go the two miles up the road to the next CVS.
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November 2021 by Kenneth S.
If you don't use this pharmacy, don't start now. They take an absolute eternity to fill anything. They're drastically understaffed and can't handle the workload they have now. If they take your insurance, try Walgreens.
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June 2021 by Mark S.
One hour and a half on hold with the pharmacy and finally gave up. Pharmacy personnel seem OK in person so I am guessing management cuts corners when it comes to staffing. Moving everything to Walgreens.
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April 2021 by Jan R.
I usually love CVS and I shop there frequently. I get my prescriptions from CVS and I really like the people who work there. But when I walk into a bathroom in CVS I feel like I don't ever want to buy something from them or receive a vaccine or a drug that I need. I can't believe that they allow the bathrooms to get disgusting like this. It is certainly a reflection on the whole store and it disgusts me. I don't know why somebody an employee doesn't complain and say we can't work in these conditions. Because they really are terrible working conditions. Especially for a store that provides health care items. I just wish this was the only Cvs that had a disgusting bathroom but it's not the only one that I have gone into in Rhode Island where I have been horrified by the restroom.
